Policy Typist

Old Republic Title•KY (Remote), MI

3d•Remote

About The Position

Old Republic Title is seeking a Policy Typist to join their team. The successful candidate will be responsible for reviewing, billing, and finalizing lender, owner, and other types of final title policies. This role requires prior experience in the title industry and specifically as a Policy Typist in Kentucky, Ohio, West Virginia, and Michigan. While this is a remote position, it is not entry-level and demands a professional who is proficient in keyboarding and has a strong understanding of title policies.

Requirements

MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects.
Strong attention to detail and organizational skills.
Proficient in Microsoft Office Suite and Outlook.
Strong working knowledge of title information, easements, leases, legal descriptions, vesting issues, legal terminology and documents.

Responsibilities

Review closing documents and commitments provided by closing group/agents for completeness and accuracy.
Type and/or review all products offered within the department (various types of final policies, replacement policies and servicing policies).
Manage work queues and ensure policies are delivered to customers within client service level agreements.
Monitor files for completeness of lien clearance package, recognizing missing items.
Monitor files for receipt of funds prior to issuing policy.
Handle general internal customer inquiries without assistance in a timely manner via direct email or group managed email box.
Resolve problem files in a timely manner or elevate to appropriate manager or risk management.
Understand and run various reports for clients to keep the flow of orders moving and remove aged open orders.
Consistently meet and/or exceed minimum production goals set for the position.
Communicate with coworkers, management, clients and others in a courteous and professional manner.
Be a personable, positive, and professional representative of the Company.
Maintain regular and consistent attendance.
Accept supervision.
Foster, develop, and maintain professional and collaborative working relationships.
Get along with others, i.e., peers, supervisors, outside customers, and vendors.
Interact effectively and professionally with all levels of management, employees, and customers by email, phone, and in person.
Work overtime as requested and approved by supervisor.
Perform other duties as assigned by supervisor.

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets