Policy Systems Solutions Consultant

Co-operators • Guelph, ON

8d • CA$72,847 - CA$121,411 • Hybrid

About The Position

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities. As the Policy System Solutions Consultant, you will be responsible for consulting and coaching with senior expertise related to Policy System Solutions. You will provide an advanced and progressive level of research, analysis, and expertise at an organizational level across all Property and Casualty lines of business. You will support partnerships with key stakeholders and external vendors and take a leadership role in the management of problems with an understanding of business infrastructure, workflows, and processes of business partners for all products. You will provide technical guidance and input on developing and maintaining system health and functionalities to positively affect our system and influence the design and implementation of key initiatives.

Requirements

• You have 5-7 years of experience in insurance industry.
• You have a degree in Business or equivalent business systems experience.
• You have or are working towards the Chartered Insurance Professional (CIP) or Fellow Chartered Insurance Professional (FCIP) designation.
• You have a strong understanding of business and technical processes and practices and end to end technical processes, and execution.
• You have demonstrated strong understanding of business needs and how they translate into technical details, execution, and impact to the business.
• You have demonstrated strong project management skills to successfully prioritize and manage multiple project work in a fast-paced environment.

Nice To Haves

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

Responsibilities

• Coach and provide consultation to System Solution experts supporting the continued health of our policy administration systems.
• Responsible for monitoring and assisting leadership in maintaining service levels in the resolution of issues.
• Review and contribute to research making recommendations to support strategy and key deliverables.
• Support leadership to provide technical mentoring and coaching to Specialists and Analysts.
• Establish and maintains a close and productive working relationships with peers to support good team engagement and learning.
• Act as lead and provide recommendations on assigned projects executed through Policy System Solutions.
• Consider various impacts to multiple companies, lines of business, and other departments and consult with other departments to ensure alignment.
• Conducts thorough testing of processes, systems, or deliverables to ensure accuracy, quality and compliance with requirements.

Benefits

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree