Policy Service Manager

Amynta GroupOverland Park, KS

About The Position

The Policy Service manager position leads the tactical execution of the policy servicing for the ADS and AMCOM business units. This leader will own the development and implementation of backroom workflow, technology and outsourcing in support of underwriting. The role can be filled by individuals with experience in underwriting leadership, operations leadership or project managers looking to expand duties. We are also willing to train the right candidate seeking a leadership opportunity. If you have a growth mind set, individual accountability, critical thinking, and are interested in servant leadership this is a great opportunity. As we grow, there will be additional personal and career development opportunities that can be aligned with your core capabilities and personal growth objectives in our underwriting, sales, marketing, data analytics or operation management teams. If you love to drive creative solutions, want to help people and want to be part of a dynamic team, please apply.

Requirements

  • experience in underwriting leadership
  • operations leadership
  • project managers looking to expand duties
  • growth mind set
  • individual accountability
  • critical thinking
  • servant leadership

Nice To Haves

  • willing to train the right candidate seeking a leadership opportunity

Responsibilities

  • Directs and maintains the development of policies/procedures for the support of underwriting operations function. This includes overseeing the evaluation of new process, engaging with technology development resources and identifying needs for base system improvements, appending data, leveraging API capabilities and working with underwriting and operations leadership to maximize the efficiency of workflows and underwriting systems.
  • Maintains alignment and support through communication, encouraging the sharing of information and continually seeking ways to improve.
  • Responsible for overseeing individual development of team members to maximize the achievement of their potential as underwriters and leaders within the company.
  • Will proactively participate in developing and executing strategic plans to meet organizational business goals.
  • Leads development of key performance and operational efficiency metrics including those for performance of production, efficiency, accuracy, and compliance.
  • Leads Q/A review of underwriting and operations activities to assure compliance with company underwriting philosophy and practices; accomplishes this through a formalized quality review process that includes individual file reviews, broader skills assessments, and identification of training needs.
  • Collaborates with Distribution leadership to establish efficiency and customer service focused processes.
  • Maintains awareness of process and rating enhancements within the overall insurance marketplace as well as industry issues to ensure the company is providing competitive and adequate insurance coverage.
  • Participates in broader organizational projects and initiatives, representing the needs of Amynta Dealer Solutions and Amcom.

Benefits

  • Equal Employment Opportunity
  • reasonable accommodation throughout the recruitment process
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