Policy & Property Consultant

Aires•Pittsburgh, PA
•Hybrid

About The Position

Aires is hiring a Policy & Property Consultant local to its Pittsburgh, Pennsylvania office. In a high-growth environment, the consultant delivers mobility program management, real estate, expense management, and reporting services for relocating transferees and their families. The position involves advising transferees on policy benefits, assisting with home purchase and sale processes, and supporting expense submissions. Aires describes its work environment as hybrid and offers a comprehensive benefits package, including a 401(k) match.

Requirements

  • High school diploma or GED.
  • At least 2 years of relocation industry and/or real estate industry experience.
  • At least 2 years of customer service experience.
  • Excellent customer service and administrative skills.
  • Computer literacy with Microsoft Office products and ability to learn proprietary software.
  • Demonstrated ability to manage multiple competing tasks.
  • Ability to follow policies and procedures.
  • Can-do attitude and genuine desire to help others.
  • Team-oriented mindset, with a strong sense of care and urgency.
  • Desire to embrace the company’s core values: Client Focus, Results, Responsibility & Accountability, Collaboration, and Innovation.

Nice To Haves

  • Associate’s or bachelor’s degree preferred.

Responsibilities

  • Counsel transferees on policy benefits.
  • Facilitate the home purchase and home sale process.
  • Participate in required training to learn systems and processes.
  • Counsel and assist transferees with expense submission.
  • Collaborate with internal teams to ensure services are delivered accurately and on time.

Benefits

  • Comprehensive benefits package, including a 401(k) match.
  • Hybrid work environment.
  • Career growth and development opportunities, including a high internal promotion rate.
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