Policy Analyst

HCC Service CompanyKennesaw, GA
Hybrid

About The Position

Tokio Marine HCC (TMHCC) is a specialty insurance company with 50 years of service, offering over 100 products globally. With significant growth and acquisitions, TMHCC achieved $5 Billion in Gross Written Premium (GWP) in 2022 and employs 4,300 people worldwide. The company values integrity, empowerment, and customer service, fostering a culture of innovation, communication, and collaboration. The TMHCC Stop Loss division, a $2 Billion segment, specializes in medical stop loss insurance for employers who self-fund their health benefit plans, protecting them from catastrophic claims. This role is an excellent entry-level opportunity for new college graduates to enter the specialty insurance industry.

Requirements

  • High school diploma or equivalent
  • Minimum of two years of relevant and progressive experience in area of specialization

Nice To Haves

  • Entry-level opportunity for new college graduates

Responsibilities

  • Under immediate supervision, processes, assembles, audits, and summarizes Medical Stop Loss, Organ Transplant, and MedPlus submissions for underwriter review and acceptance.
  • Prepares sold documentation and ensures timely issuance of new and renewal business policies and various other policy updates.
  • Performs routine tasks associated with the policy issuance department.
  • Enters sold case data into a proprietary database.
  • Prepares and routes sold documentation for signature.
  • Interfaces with underwriting, premium, claims, licensing, and other departments to resolve contract issues.
  • Updates and maintains the Outstanding Documents log daily.
  • Follows up and collects all sold case documentation in a timely manner.
  • Reviews and processes returned, signed documents promptly.
  • Acts as a liaison between Administration, Underwriting, and Sales departments.
  • Issues Medical Stop Loss, Organ Transplant, and MedPlus policies, including pre-audit review, discrepancy checks, data entry, and emailing contracts.
  • Emails the UR Transmittal Form for UR Vendors submitting electronic pre-certs.
  • Processes policyholder name and address changes.
  • Reviews Plan Documents and Amendments, coordinating with Underwriting for approval if necessary.
  • Sends Acceptance letters, journals appropriately, and processes endorsements.
  • Follows up on outstanding requirements after policy issuance.
  • Corresponds professionally with other departments and TPA/Producers.
  • Completes projects and other duties as assigned by Supervisor/Manager.
  • Maintains good attendance, which is a condition of employment and an essential function of the job.

Benefits

  • Competitive salary
  • Generous paid time off (PTO)
  • 12 paid company holidays
  • 401(k) Retirement Plan with 6% company match
  • Health and dental insurance
  • Vision plan available
  • Company-provided long-term disability insurance
  • Company-provided life insurance
  • Opportunities for advancement
  • Flexible work schedules
  • Great work/life balance
  • Paid Parental Leave
  • Volunteer Time Off
  • Casual dress code
  • Modern, comfortable office with free parking
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