Policy Analyst

Internal Revenue Service • Chamblee, GA

15h

About The Position

The Policy Analyst works in the IRS Taxpayer Services business area and performs agency-wide assignments with significant impact on issues facing the Division. The position may involve business reviews of field and headquarters offices, participation on task forces or study groups, independent analysis of regional or service-wide operations, and representing the Division Commissioner on local federal executive projects. The incumbent must understand the Division Commissioner's policies and ensure the Division’s views are represented.

The analyst leads teams of Division managers and employees or independently studies complex problems affecting Division functions. Work may include coordinating input from outside the Division and identifying new or modified methods of performing work using expert analytical and process-analysis skills. The position coordinates cross-functional activities, including development of unit operating plans, the Business Plan, and Business Review assessments and reports.

The analyst supports the Division Commissioner’s oversight responsibilities through studies and analyses of operational reviews, goals, performance expectations, plans, benchmarks, directives, and resource utilization. The role analyzes program delivery trends and the effectiveness of initiatives, serves as the Division’s process-analysis expert, and conducts follow-up reviews of subordinate operations to report on progress with action items, Integrity program initiatives, executive expectations, and corrective actions.

Requirements

• One year of specialized experience at a level equivalent to GS-13 in the Federal service for the GS-14 level.
• Experience managing multiple assignments involving operational oversight, workload monitoring, risk identification, milestone tracking, quality review, training coordination, issue resolution, and follow-up actions.
• Experience with public and/or business administration or public policy.
• Oral and written communication skills to present plans and proposals, negotiate, and gain cooperation in reconciling conflicting interests or views.
• Experience using automated systems and business tools to compile, validate, analyze, and report program data, and to develop or refine approaches and techniques.
• Experience preparing written reports, spreadsheets, statistical tables, and flowcharts.
• Experience applying project and program management principles, business practices, methods, and techniques, and analyzing issues that are broad in nature or strategically important.
• Understanding of the IRS organizational structure, mission, and functional responsibilities, specifically Taxpayer Services and Customer Account Services objectives, programs, and funding resources.
• Meet the time-after-competitive-appointment requirement: at least 90 days of federal civilian service since the latest non-temporary competitive appointment, as applicable.
• Meet applicable time-in-grade requirements; for the grade applied for, one year (52 weeks) at the next lower grade level is required.

Responsibilities

• Perform agency-wide assignments and analyses concerning Division operations and issues.
• Participate in business reviews, task forces, and study groups, and represent the Division as assigned.
• Represent the Division Commissioner on local federal executive projects or similar activities.
• Lead teams or independently analyze complex problems affecting Division functions.
• Coordinate input from other activities and identify new or modified work methods.
• Coordinate cross-functional activities, including unit operating plans, the Business Plan, and Business Review assessments and reports.
• Conduct studies and analyses supporting operational reviews and oversight of goals, performance expectations, plans, benchmarks, directives, and resource use.
• Analyze program areas and trends in program delivery and assess the effectiveness of initiatives and program plans.
• Serve as a process-analysis expert on local or service-wide issues.
• Conduct follow-up reviews of subordinate operations and report progress on action items, initiatives, expectations, and corrective actions.

Benefits

• A comprehensive federal employee benefits package is available; eligibility depends on position type and other factors.
• Alternative work schedules and staggered work hours may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed