Police Records Specialist I

City of Tucson•Tucson, AZ

3d•$18 - $27•Onsite

About The Position

The Police Records Specialist I position at the City of Tucson’s Police Department performs clerical and customer service work while learning specialized systems and procedures to support the daily operations of the division/section. Work is performed under the supervision of a Police Records Supervisor. This position does not supervise.

Requirements

High school diploma or equivalent
One (1) year of relevant experience
Any combination of relevant education and experience may be substituted on a year-for-year basis.
Maintain confidentiality
Attention to detail
Record keeping
Customer Service
Critical thinking skills
Must obtain Terminal Operator Certification (TOC): Level A within 6 months of hire
Ability to type a minimum of 35 words per minute
Extensive background investigation, including local, state and national criminal and fingerprint checks.
Pre-employment medical screening, including a Basic Physical and 50-pound lift test.

Nice To Haves

Terminal Operator Certification (TOC): Level A

Responsibilities

Answers multi-line telephone calls from community members.
Assists citizens and law enforcement partners with copies of reports, background information, and research assistance.
Responds to email and US mail correspondence to provide copies of redacted reports, visa letters, etc.
Conducts manual and automated searches to retrieve crime information, as requested.
Distributes information from filed reports for external and internal requests.
Sorts incoming paperwork, maintains archives and files warrants.
Responds to requests from the public and law enforcement personnel.
Determines the requestor’s right to information based on local, state, and federal guidelines and redacts appropriately.
Accesses one or more databases and specialized software systems to gather information.
Makes copies of files.
Collects fees from requestor, when required.
Processes information in accordance with laws to avoid civil and criminal liability to accurately distribute paperwork.
Receives, coordinates and disseminates critical information from active police patrol units to multiple sources and resources based on published protocols and defined standards.
Maintains confidentiality while completing projects and training.
Enters and maintains information in the department tracking systems, including local wanted/missing persons and property records.
Meets time constraints to satisfy biennial audit requirements set by the Department of Public Safety and Federal Bureau of Investigation.
Reviews paperwork completed by law enforcement personnel to ensure compliance with federal guidelines.
Performs all other duties and tasks as assigned.