Police Records Assistant

City of Hanford•Hanford, CA

13h•Onsite

About The Position

The City of Hanford is seeking to fill one (1) Police Records Assistant position within the Hanford Police Department. This position performs a variety of specialized recordkeeping tasks related to police functions; to respond to citizen inquiries; and to perform related duties as assigned. This is the journey level in the Police Records Assistant series. Incumbents initially perform the more routine duties assigned to positions in this series and work under close supervision. However, as experience is gained, incumbents are expected to perform the full range of duties as assigned with increasing independence. This class is distinguished from the Senior Police Records Assistant in that the latter performs the higher level duties including providing technical and functional supervision over assigned personnel and performing biweekly payroll processing for the unit.

Requirements

Modern office principles, procedures, and equipment.
Basic arithmetic.
Correct English usage, grammar, spelling, and punctuation.
Maintain and process a variety of records, reports and data in support of police department functions.
Intermittently, review and evaluate documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.
On a continuous basis, sit at desk for long periods of time or stand at public counter; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
Learn and interpret legal and reporting codes and statutes applicable to management of law enforcement records.
Perform accurate and efficient on-line data entry utilizing a computer terminal.
Use sound judgment in recognizing scope of authority.
Operate and use modern office equipment including computers and applicable software.
Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
Utilize appropriate safety procedures and practices for assigned duties.
Communicate effectively orally and in writing.
Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
Establish and maintain effective, cooperative and collaborative working relationships with others.
Two years of responsible clerical experience involving public contact.
Equivalent to completion of the twelfth grade.

Nice To Haves

Possession of a California Law Enforcement Telecommunication System (CLETS) certificate within six months of appointment.

Responsibilities

Process police reports by extracting information and updating computer data; route reports to appropriate agency or personnel; scan and file police reports.
Receive information and complaints from the public by telephone and in person; respond to inquiries by providing information on police services and procedures.
Prepare cases for filing with the court or District Attorney's Office; receive and enter subpoenas from the District Attorney's Office.
Process and issue a variety of permits and licenses; enter data and maintain accurate records of permits issued and payments made.
Enter accurate data into local, State, and Federal computer systems; access multiple computerized systems to enter or retrieve data for law enforcement purposes.
Fingerprint suspects or persons required to register for offenses, and members of the public for employment, state licenses, and permits.
Transcribe police officer interviews for use by the District Attorney's Office.
Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
Foster an environment that embraces diversity, integrity, trust, and respect.
Be an integral team player, which involves flexibility, cooperation, and communication.
Perform related duties as assigned.