Police Operations Supervisor

City of San Antonio•Tx 78207, TX
•Onsite

About The Position

Under general direction, the Police Operations Supervisor provides supervision and oversight of an assigned division or operation within the Police Department. The position ensures compliance with department policy and procedures and applicable laws and regulations, and directly supervises assigned staff. The role is based at Public Safety Headquarters, 315 S. Santa Rosa, San Antonio, TX 78205, with work hours of 7:45 a.m. to 4:30 p.m., Monday through Friday.

Requirements

  • Bachelor's degree from an accredited college or university, subject to the stated substitution allowance for related experience or higher education.
  • Three years of progressively responsible experience in public administration or a related field, subject to the stated substitution allowance.
  • Pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
  • A valid Class C Texas driver's license.
  • Ability to perform all physical requirements of the position, with or without accommodations.
  • Knowledge of City and department policies, procedures, administrative systems, relevant laws and regulations, recordkeeping, statistical and quantitative methods, data processing principles and applications, cashiering procedures, and supervision, training, and personnel management.
  • Skill in using a personal computer and associated software.
  • Ability to communicate clearly and effectively verbally and in writing; schedule and coordinate projects; set and adapt priorities; exercise independent judgment and initiative; respond fairly and tactfully to inquiries, complaints, and service requests; maintain confidential information; establish effective working relationships with City staff and the public; and develop clear, concise reports.

Nice To Haves

  • Experience working with an Automated Fingerprint Identification System (AFIS) within a law enforcement agency.

Responsibilities

  • Direct, train, and supervise staff assigned to a Police Department division or operation.
  • Ensure service delivery methods and procedures are efficient and effective.
  • Conduct on-the-job training and performance appraisals, and approve leave and overtime requests.
  • Collect and report data about division or operational activities to ensure productivity standards are met and maintained.
  • Ensure compliance with applicable federal, state, and local laws, and inform staff of department policies and procedures.
  • Ensure division goals and objectives are met, monitor production and work schedules, and delegate assignments.
  • Assist with assigned duties and provide expertise and guidance to staff.
  • Prepare written reports, summaries, and presentations for assigned operations.
  • Interview, select, supervise, develop, evaluate, counsel, and, when necessary, discipline personnel in accordance with established City of San Antonio policies, procedures, and guidelines.
  • Perform related duties and fulfill responsibilities as required.
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