Police Officer - Protective Services - Youngstown Market

Mercy Health • Youngstown, OH

9d

About The Position

The Police Officer provides internal and external safety and police services to support the general safety of Bon Secours Mercy Health facilities. Officers are assigned to an area and respond to radio or telephone calls for routine and emergency assistance. The role includes protecting patients, visitors, and employees; patrolling hospital property; enforcing facility policies and laws; monitoring surveillance systems; responding to emergencies; and participating in investigations and arrests when warranted.

The position requires maintaining professional conduct, completing activity logs and incident reports, remaining at assigned posts, and keeping posts and patrol vehicles clean. Officers must maintain required certifications and training and demonstrate proficiency with issued equipment. The role also involves working with patients across the lifespan, though the posting marks patient-population applicability as not applicable to this position.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• BLS Basic Life Support certification from the American Heart Association, required within 6 months of hire.
• Ohio Peace Officer Training Academy certification, required within 6 months of hire.
• Non-violent crisis intervention training, required within 6 months of hire.
• Pass bi-annual firearms qualifications.
• Basic Microsoft Word skills.
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
• Strong technical skills in radio communication, report writing, surveillance systems, and access-control software.
• Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

• Associate’s degree.
• 1–3 years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and addressing environment-of-care safety hazards.
• Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
• Enforce facility policies, including parking, visitation, drug enforcement, and tobacco-free policies.
• Monitor closed-circuit television for escalating situations that may require Protective Services involvement.
• Intervene appropriately in patient, visitor, or staff confrontations and help de-escalate potentially volatile situations.
• Document duties performed, including daily activity logs and incident reports.
• Understand and follow emergency procedures, alarm response, evacuation procedures, and internal and external disaster plans.
• Respond to emergency situations and hospital alarms as designated.
• Complete mandatory education and training, maintain department and organization competencies, and keep applicable certifications and licenses current.
• Remain at the assigned post and complete post-specific duties; keep posts and patrol vehicles clean and free of non-work-related material.
• Follow organizational policies and procedures, particularly those concerning attendance, punctuality, confidentiality, dress code, identification badges, and safety.
• Maintain a professional manner while on duty.
• Provide law enforcement services, including responding to emergencies, making arrests when necessary, investigating criminal activity, enforcing laws, managing property and evidence, and assisting with de-escalation.
• Take reports of vehicular accidents, criminal offenses, and suspicious activity.
• Maintain proficiency and standards with issued equipment, including firearms, an electrical conducted weapon, pepper gel, and a baton.
• Use defensive tools and restraint equipment safely and in accordance with healthcare regulations and organizational policies.
• Use radio communications, report writing, surveillance systems, and access-control software to document incidents and coordinate with clinical teams and law enforcement.
• Exercise universal precautions, use personal protective equipment and devices, and learn infection-control policies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED