Police Officer - Protective Services - Youngstown Market

Mercy Health BSMH•Youngstown, OH

About The Position

The Police Officer provides internal and external safety and police functions to support the general safety of Bon Secours Mercy Health facilities. Officers are assigned to an area and respond to radio and telephone calls for routine or emergency assistance. The role protects patients, visitors, and employees through escorts and patrols, helps mitigate safety hazards, monitors hospital activity, and intervenes in confrontations as appropriate. The position provides law enforcement services, including responding to emergencies, conducting investigations, making arrests when necessary, enforcing laws and organizational policies, managing property and evidence, taking reports, and helping de-escalate potentially volatile situations. Officers respond to alarms and follow emergency, evacuation, and disaster procedures. They document work and incidents, maintain assigned posts and patrol vehicles, and keep required certifications, training, equipment proficiency, and professional standards current. The position may involve high-stress and fluctuating workloads, exposure to noise, bright lights, physical altercations, verbal abuse, hazardous substances or body fluids, infectious materials, physical restraints, adverse weather, interruptions, and periods working alone. Occasional travel to off-site locations may be required. Universal precautions and personal protective equipment are required. Mercy Health describes benefits that may include competitive pay, incentives, referral bonuses, a 403(b) with employer contributions when eligible, medical, dental, vision and prescription coverage, HSA/FSA options, life insurance, mental health resources, discounts, paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders, tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

Requirements

High school diploma or GED.
Valid driver’s license.
BLS Basic Life Support certification from the American Heart Association, required within six months of hire.
Ohio Peace Officer Training Academy certification, required within six months of hire.
Non-violent crisis intervention training, required within six months of hire.
Successfully pass biannual firearms qualifications.
Basic Microsoft Word skills.
Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
Technical skills in radio communication, report writing, surveillance systems, and access control software; ability to document incidents accurately and coordinate with clinical teams and law enforcement.
Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

Associate’s degree.
One to three years of security, law enforcement, or military experience.

Responsibilities

Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environmental safety hazards.
Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
Enforce organizational policies, including parking, visitation, drug enforcement, and tobacco-free or smoking policies.
Monitor closed-circuit television for activity that may require protective services involvement.
Intervene appropriately in patient, visitor, or staff confrontations and help de-escalate volatile situations.
Document duties, complete daily activity logs and incident reports, and take reports of vehicular accidents, criminal offenses, and suspicious activity.
Understand and follow emergency procedures, alarm response, evacuation procedures, and internal and external disaster plans.
Respond to designated emergency situations and hospital alarms.
Complete mandatory education and training, maintain applicable certifications and licensure, and pass biannual firearms qualifications.
Remain at the assigned post and complete post-specific duties; keep posts and patrol vehicles clean, neat, and free of non-work-related material.
Follow organizational policies and procedures, including those regarding attendance, punctuality, confidentiality, dress code, identification badges, and safety.
Maintain a professional manner while on duty.
Provide law enforcement and police services, including responding to emergencies, investigating criminal activity, making arrests when necessary, enforcing laws, and managing property and evidence.
Maintain proficiency in and meet standards for issued equipment, including firearms, electrical conducted weapons, pepper gel, and batons.