Police Dispatcher

Tennessee Board of Regents•Town of Gallatin, NY

3d•$34,601 - $41,521•Onsite

About The Position

Responsible for the operations of the Campus Police Department Communications Center. Coordinates telecommunications and radio dispatching of resources/services during non-emergency and emergency situations. Work is performed under general supervision. Must have the ability and willingness to work any shift assigned.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Successful completion of a comprehensive background investigation.
Must successfully pass a drug screen.
Must successfully complete the departmental communications training program within established time frame.
Must have not been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances.
Possess a valid Tennessee driver’s license. Out of state applicants must obtain a Tennessee driver’s license within thirty (30) days of hire.

Nice To Haves

Two or more years of public safety dispatch experience, preferably a college, university, or institutional campus environment.
Familiarity with Clery Act reporting requirements and campus safety operations.
Experience supporting law enforcement operations in an educational setting.

Responsibilities

Screen all telephone calls and radio traffic to determine the appropriate level of service needed in emergency and non-emergency situations and allocate appropriate personnel and resources to incidents.
Enter calls for service into a Computer Aided Dispatch (CAD) system, access campus information, and query local, state and national law enforcement databases.
Monitor fire, intrusion, panic, video surveillance and other alarm systems, contact appropriate parties, initiate police, EMS and/or fire response.
Initiate the evacuation of a building or the entire campus through mass notification systems, including paging and text message alert systems.
Monitor alarm and video security systems.
Maintain computerized records of citations issued.
Monitor weather and emergency conditions and communicate relevant information to appropriate personnel.
Control access to Police Department secured areas through access control system, as well as other buildings/doors on all campus sites.
Perform receptionist duties and provide general assistance to visitors, faculty, staff, students, and community patrons.
Respond to questions from walk-in and telephone traffic, provide general information, and give directions.
May perform other clerical duties and administrative support.
Operate a variety of advanced communications equipment, multi-line telephone systems, radio dispatch equipment, and specialized computer systems; monitor fire, gas and security alarm systems; coordinate and direct the appropriate responses.
Ensure the security and confidentiality of restricted and sensitive information in accordance with applicable policies and regulations.
Operate computer inquiry terminal to obtain information on persons, vehicle registrations, driving records and warrants through related databases to provide pertinent data.
Provide routine assistance to visitors, faculty, staff, students and community patrons by providing information, directions, and services.
Other duties as assigned.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (long and short term)
Flexible Spending Account (FSA)/Health Savings Account (HSA)
Wellness Incentive Program (if enrolled in Health)
Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
Employee Assistance Program
Longevity Pay
Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
14 Paid Holidays/Year
Annual Leave (if applicable)
Sick Leave
Sick Leave Bank
State Employee Discount Program with over 900 merchants