Police Dispatcher
About The Position
The incumbent is responsible for maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment. The incumbent must be able to react quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take. The incumbent utilizes PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work.
Requirements
- Ability to effectively use a phonetic alphabet.
- Speak clearly and concisely.
- Follow oral and written instructions.
- Transfer information accurately.
- Handle a wide range of interpersonal interactions effectively.
- Learn the use of applicable automated dispatch and law enforcement systems and databases.
- Completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course.
- Pass a written test related to essential dispatching skills (if not possessing a P.O.S.T. Dispatcher Certificate upon hire).
- Successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
- Possess a valid California driver license.
- Demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
- Satisfactorily complete a background check (including a criminal records check).
- Reside in the State of California upon date of hire.
Nice To Haves
- Bachelor’s degree from an accredited four-year college or university in Criminal Justice, Justice Administration or a related field.
- Bilingual speaking ability.
Responsibilities
- Maintain effective and efficient communication between University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public.
- Receive and record information quickly and accurately from complaints, requests, and signals from various communication equipment.
- React quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take.
- Utilize PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work.
Benefits
- State of California Employer benefits (implied)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
