Police Dispatcher

CSU Careers • Los Angeles, CA

5d • Onsite

About The Position

The incumbent is responsible for maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment. The incumbent must be able to react quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take. The incumbent utilizes PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work.

Requirements

• Ability to effectively use a phonetic alphabet.
• Speak clearly and concisely.
• Follow oral and written instructions.
• Transfer information accurately.
• Handle a wide range of interpersonal interactions effectively.
• Learn the use of applicable automated dispatch and law enforcement systems and databases.
• Completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course.
• Pass a written test related to essential dispatching skills (if not possessing a P.O.S.T. Dispatcher Certificate upon hire).
• Successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
• Possess a valid California driver license.
• Demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
• Satisfactorily complete a background check (including a criminal records check).
• Reside in the State of California upon date of hire.

Nice To Haves

• Bachelor’s degree from an accredited four-year college or university in Criminal Justice, Justice Administration or a related field.
• Bilingual speaking ability.

Responsibilities

• Maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public.
• Receiving and recording information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment.
• Reacting quickly and thinking clearly in emergency situations, evaluating information received, and coordinating the proper action to take.
• Utilizing PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed