Police Dispatcher

City of Reynoldsburg•Reynoldsburg, OH

6d•Onsite

About The Position

Dispatchers are responsible for managing emergency and non-emergency calls, dispatching police units while ensuring effective communications between the public and emergency responders. This position requires working 2nd and/or 3rd shift, including weekends, holidays, and flexibility to cover vacations. Shifts are bid annually by seniority.

Requirements

Must be 18 years of age.
Possess a High School Diploma, GED or equivalent.
Must take and pass the National Testing Network (N.T.N.) exam by 10/30/2026.
Proficient typing skills with the ability to type a minimum of 40 wpm with accuracy.
Must possess great communication skills, ability to multi-task and work well under pressure.
Must be able to pass an extensive background check which will include a criminal background check, medical and psychological examination.
Must be able to obtain a notary public commission within three (3) months.
Must be able to obtain a LEADS/ CCH certification within six (6) months of employment.

Nice To Haves

Good verbal skills to transmit information clearly, concisely, and accurately.
Ability to make rapid judgements under emergency conditions; aptitude to maintain and process a variety of information mentally; ability to deal with people tactfully and courteously especially with people who may be excited or under stress.

Responsibilities

Receives and transmits information using the telephone, radio, teletype, computer, alarm systems, and personal contacts.
Records information received.
Dispatches appropriate personnel and equipment, describing the situation demanding such response.
Records response times and dispositions.
Receives and records bonds, fines, fees.
Types various forms.
Makes record searches from files, teletype, or computer systems.
Maintains typed log of activities.
Enters information in computer files.
Relays pertinent information to appropriate supervisor.
Answers questions and makes referrals by telephone and for walk-ins.
Monitors various alarm systems.
Monitors video and audio monitors of various areas.
Prepares and maintains arrest and commitment records.
Acts as jail matron when necessary, searching female prisoners when requested to do so.
Processes warrants and affidavits.
Notarizes documents.
Acts as witness for tests performed on prisoners.
Files materials as required.
Serves as receptionist when the clerk in not available.
Enters data into the computer system.
Performs other duties requiring similar skills.