Police Dispatcher Lateral

City of Antioch•Antioch, CA

1d•Onsite

About The Position

The City of Antioch is currently accepting applications for the Police Dispatcher position located within the Antioch Police Department. The Police Dispatcher evaluates response necessary as dictated by a given request for service. This is a continuous posting and job posting may close at any time. Applicants are encouraged to apply as soon as possible. The recruitment is to establish a 12-month eligibility list and can close at any time, so candidates are encouraged to apply immediately. Oral board interviews are TBD. The City reserves the right to modify this schedule. Under general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying 9-1-1, emergency, and non-emergency calls for service for the cities of Antioch and Brentwood, as well as Antioch Animal Control; inputs calls into CAD (computer aided dispatch); dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

Requirements

Graduation from high school or equivalent, supplemented by successful completion of the basic Dispatcher course.
Two (2) years of experience in a law enforcement agency in the capacity of public safety Dispatcher that included utilization of a computer aided dispatch system to perform job duties.
Possession of the P.O.S.T. certification in Basic Police Dispatch.
Possession of an appropriate, valid California driver's license and a satisfactory driving record.
No felony convictions.
A typing certificate, validated within the last six (6) months, must be attached at time of application. Certificates indicating a typing speed of at least 45 net words per minute (wpm) will be accepted from a recognized employment agency, business school, or adult school. NO ON-LINE TYPING CERTIFICATES WILL BE ACCEPTED. The certificate MUST: Indicate it was a 5-minute timed exercise, Show the number of errors, Show the gross wpm, Show the net wpm (calculated by deducting 2 wpm for each error). The City reserves the right to refuse any certificate and require a re-test. If a valid typing certificate is not submitted at the time of application, your application will be disqualified.

Nice To Haves

Some experience in a law enforcement agency in the capacity of public safety Dispatcher (Police, Fire or Emergency Medical Services) that included utilization of a computer aided dispatch system to perform job duties is desirable.

Responsibilities

Receive, classify, and prioritize all incoming calls to the dispatch center including 9-1-1 calls, emergency, and non-emergency calls from citizens and allied agencies requesting service or information; operate a variety of public safety communications equipment including 9-1-1 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.
Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.
Maintain contact with all units on assignment; maintain status and location of field units; monitor multiple radio frequencies; relay emergency and non-emergency information to public safety personnel in the field.
Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.
Operate computer terminals to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, field interviews, driver license and vehicle registration information, and warrants on wanted persons; compose and transmit messages to other agencies.
Enter and remove data and information from various local, statewide, and national law enforcement computer systems including the Records Management System (RMS), Criminal Justice Information System (CJIS), and National Crime Information Center (NCIC); provide support to officers by gathering information from various computer systems including DMV, CLETS, and the County's system.
Notify and dispatch Antioch and Brentwood Public Works staff, and Antioch Animal Control Officers for after hours call outs.
Monitor the County Warning Systems Computer (CWS).
Implement Amber Alerts and Code 666's.
Monitor the security cameras and security doors inside and surrounding the Antioch Police Department.
Testify in court.
Perform related duties as required.