Police Dispatcher I, Austin Police

City of Austin

3d • $26 - $30 • Onsite

About The Position

Under close supervision, this position is responsible for radio dispatching police to calls for service and for making accurate and concise data updates to the Computer Aided Dispatch computer system. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives coded information requesting Police investigation from 911 to responsible field units including vehicle, motorcycle, and helicopter. Operates Police Emergency Radio System in accordance with FCC rules and regulations. Maintains constant awareness of status of mobile units and updates information as it changes. Receives radio calls from field units; transmits messages via radio or telephone using a Computer Aided Dispatch/Mobile Data Terminal computer system. Updates information on an ongoing basis to ensure all documentation is accurate and concise.

Requirements

• Graduation from an accredited high school or equivalent.
• Must be able to obtain TCOLE Certification within one (1) year of employment and TCIC/NCIC certification within six (6) months of employment.
• Record computer data rapidly and accurately.
• Ability to Maintain security and confidentiality.
• Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications.
• Ability to type at least 40 net words per minute is required.
• Must be able to pass the State mandated exam to obtain the Texas Commission on Law Enforcement (TCOLE) Telecommunicator License within one (1) year of employment.
• Must be able to obtain TCIC/NCIC certification within six (6) months of employment.
• Applicants must show proof of U.S. citizenship.
• Ability to arrange personal transportation to complete the application process.

Nice To Haves

• Related emergency situation experience preferred.

Responsibilities

• Receives coded information requesting Police investigation from 911 to responsible field units including vehicle, motorcycle, and helicopter.
• Operates Police Emergency Radio System in accordance with FCC rules and regulations.
• Maintains constant awareness of status of mobile units and updates information as it changes.
• Receives radio calls from field units; transmits messages via radio or telephone using a Computer Aided Dispatch/Mobile Data Terminal computer system.
• Updates information on an ongoing basis to ensure all documentation is accurate and concise.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED