About The Position

Assist the Police Department supporting the front desk reception area, assisting customers and general office duties. About the Cal Poly Maritime Academy: Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University. It prepares students for leadership roles in maritime operations, engineering, logistics, business, global supply chains and national security. Through Cal Poly's Learn by Doing philosophy, students train hands-on in classrooms and labs and aboard the Training Ship Golden Bear.

Requirements

  • Ability to provide excellent customer service.
  • Ability to exercise tact, courtesy, alertness, and good judgment in making decisions.
  • Ability to learn and communicate parking rules and regulations, and other guidelines.
  • Ability to read, write, and orally communicate effectively in a clear and concise manner.
  • Possess effective organizational skills and attention to detail a priority.
  • Typing and keyboard skills and the ability to use standard office equipment.
  • Ability to use word processing, excel, and other Office products
  • Ability to respond to phone and in-person inquiries or route calls as appropriate
  • Knowledge of English grammar, spelling and punctuation.
  • Maintain a neat, professional appearance.
  • Dependable; complete tasks in a timely manner; ready to work at the start of each shift.
  • Demonstrate ability to quickly learn and apply campus rules and regulations related to work performed.
  • Ability to operate in an environment that requires discretion and confidentiality.
  • Ability to take initiative in developing and improving skills.
  • Must be able to perform work involving but not limited to carrying, squatting, kneeling, twisting, and walking to and from buildings across campus.
  • Maintain a valid Driver’s License.
  • Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire.

Responsibilities

  • Provide and ensure excellent customer service to the university’s community and the public at the front desk, receive and direct visitors; resolve inquiries regarding parking and other matters; and screen and route phone calls.
  • Perform general office duties, including receiving and distributing mail, making copies, faxing, and filing, maintaining office supplies, files, reports, and forms.
  • Delivers parking permits for all department requests.
  • Other duties as assigned.
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