Police Communications Operator

Commonwealth of Pennsylvania • Fayette County, PA

1d • Onsite

About The Position

The Police Communications Operator supports public safety operations for the Pennsylvania State Police by handling incoming emergency and non-emergency calls, gathering and recording incident details, determining response needs, and relaying information to troopers and other agencies. The role also involves monitoring active situations, accessing and updating electronic records, answering administrative questions from the public, assisting visitors at the station, and participating in communication training, including helping teach new operators.

This is a full-time position with a 40-hour work week and rotating shifts that include weekends and holidays. The position is onsite; telework is not available.

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer-aided dispatch systems; or two years of experience using computer systems to enter, update, and retrieve information; or completion of 60 college credits; or an equivalent combination of experience and training.
• Possess a clear, firm voice and have no major speech, hearing, or visual impairment that would interfere with verbal communication or use of electronic communications and visual display equipment.
• Obtain and maintain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials during the probationary period and for the duration of employment.
• Obtain and maintain active CLEAN and JNET certifications issued by the Pennsylvania State Police during the probationary period and for the duration of employment.
• Be able to perform essential job functions.
• Submit a Report of Medications for screening by the State Police Medical Officer before placement.
• Pass a background investigation and meet CJIS compliance requirements.

Responsibilities

• Receive emergency and non-emergency calls, gather details, and determine response needs.
• Relay information to troopers, contact other agencies, and monitor active situations.
• Access and update information in electronic systems, including CLEAN, JNET, and other tools.
• Respond to administrative questions from the public and assist visitors at the station.
• Participate in communication training and assist in teaching new operators.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed