Police Communications Operator

Commonwealth of Pennsylvania • Indiana County, PA

4d • Onsite

About The Position

The Police Communications Operator position with the Pennsylvania State Police offers a chance to support important public safety efforts. You help keep communities safe by guiding information between callers and Troopers during routine and urgent situations. This role builds strong decision-making skills and provides meaningful work that benefits people across the Commonwealth of Pennsylvania. Join a team that values professionalism and service! This position supports essential public safety communications by handling incoming calls, coordinating responses, and maintaining accurate records.

Requirements

• Clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Be able to perform essential job functions.
• Pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• Submit a report of medications for screening by the State Police Medical Officer prior to placement in this job title.

Responsibilities

• Receive and prioritize emergency and non-emergency calls from the public and county 911 centers
• Relay incident information to Troopers and request assistance from outside agencies as needed
• Maintain and update electronic incident records and search data systems
• Respond to administrative questions from the public and assist station visitors with information or direction
• Participate in communications training and help train new operators on procedures and practices

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree