Police Communications Operator

Commonwealth of Pennsylvania • Beaver County, PA

1d • Onsite

About The Position

As a Police Communications Operator for the PA State Police, you join a mission that protects communities every day. This role places you at the center of incoming information that helps guide Troopers during emergencies and daily operations. You will play a vital part in keeping people safe and ensuring accurate communication. The PA State Police encourages you to apply your focus and commitment in this meaningful position. Apply with us today!

Requirements

• Clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Nice To Haves

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.

Responsibilities

• Answer calls from the public and 911 operators and gather details to determine needed responses
• Relay information to Troopers and contact agencies such as fire, ambulance, or municipal police for assistance
• Access and maintain records using systems such as CLEAN, JNET, and PFAD
• Track Trooper locations, share updates on active incidents, and use maps to interpret location data
• Provide information to visitors and respond to administrative inquiries about department operations
• Participate in safety communications training and assist new operators with learning procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree