Police Communications Operator

Commonwealth of Pennsylvania • Fayette County, PA

4d • Onsite

About The Position

This position allows you to support troopers by handling calls, organizing information, and communicating clearly during critical moments. You will work with advanced systems, assist the public, and help maintain strong coordination between responders. Your work will make a real difference in emergency readiness and public safety every day. This position supports police operations by receiving calls, coordinating responses, and maintaining accurate information at a PSP installation. The work helps troopers stay informed, respond effectively, and serve communities with timely communication.

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.
• Possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Be able to perform essential job functions.
• Submit a Report of Medications for screening by the State Police Medical Officer.
• Pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Responsibilities

• Receive emergency and non-emergency calls, gather details, and determine response needs
• Relay information to troopers using radio, telephone, and computer systems
• Contact fire, ambulance, towing, and other agencies to request assistance
• Use the Commonwealth Law Enforcement Assistance Network (CLEAN) and the Pennsylvania Justice Network (JNET) to research records and update incident information
• Respond to administrative inquiries and assist visitors at the station
• Participate in safety training and help train new operators on procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree