Police Communication Officer- Atlanta, GA

Norfolk Southern Corp.•Atlanta, GA

1d•Onsite

About The Position

Norfolk Southern's Police Communication Officers oversee the coordinated response to incidents, both emergency and non-emergency, across our 22-state network. Their goal is to handle calls effectively, prioritizing saving lives, protecting property, and ensuring safety.

Requirements

Emergency dispatch experience
Certified Police Communications Officer or Public Safety Experience
Communication Skills
Decision Making
Identifying and Considering Alternatives
Analyzing Problems
Multi-tasking
Successful clearance of a criminal background check
Successful clearance of a reference check
Successful clearance of a driving history check
Successful clearance of an employment history check
Successful clearance of SSN verification

Responsibilities

Receives and prioritizes both emergency and non-emergency calls for railroad police services from Norfolk Southern employees, public law enforcement agencies, and the public to ensure appropriate response.
Utilizes state and national computer networks to obtain criminal histories of persons encountered on Norfolk Southern’s property.
Inputs calls for Railroad Police services in the Norfolk Southern Police Department's Computer Aided Dispatch System (CAD).
Monitors police field activities to ensure officer safety and to afford appropriate protection for lading, equipment, and facilities to deter depredations.
Receives, documents, and disseminates information concerning a wide variety of high value shipments to appropriate field personnel.
Receives and processes complaints and other calls on Norfolk Southern’s grade Crossing Hotline concerning grade crossing problems, malfunctions, and other rail related incidents.