Police Administrative Coordinator I

Texas A&M University System•Galveston, TX

1d•$3,750•Onsite

About The Position

The Police Administrative Coordinator I coordinates advanced administrative, records, communications, and operational support for Police operations. The position exercises discretion and independent judgment in handling confidential records, coordinating department workflows, supporting police communications and dispatch-related functions, administering parking and vehicle-use processes, and preparing reports, documentation, and operational materials for the department.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Two years of experience in office administration, records coordination, communications support, or related work.
Must obtain Texas Commission on Law Enforcement (TCOLE) Telecommunicator license within one year of employment.
Ability to multitask and work cooperatively with others.
Strong interpersonal, verbal, and written communication skills.
Ability to exercise sound judgment and maintain confidentiality with sensitive information.
Knowledge of word processing, spreadsheet, database, and presentation applications.
Planning, organization, and records management skills.
Ability to remain calm, organized, and responsive in time-sensitive situations.
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

Nice To Haves

Experience supporting a police department, campus public safety office, emergency communications environment, or other high-volume confidential office.
Experience with records management, parking administration, citation tracking, scheduling, or operational reporting.

Responsibilities

Coordinates administrative support functions for Police operations and daily office activities.
Maintains the security of the Police Office Suite by greeting visitors, managing access, scheduling appointments, and directing inquiries appropriately.
Prepares correspondence, operational reports, special reports, meeting materials, and other department documents.
Maintains confidential records, files, references, and resource materials in accordance with university and departmental requirements.
Coordinates office supplies, forms, permits, and related administrative materials needed for police operations.
Monitors office procedures and recommends process improvements to support efficient and compliant operations.
Answers, screens, and prioritizes incoming telephone calls and communications for the department.
Receives and relays information from callers, campus stakeholders, officers, and emergency service partners using established departmental procedures.
Maintains communication logs and other operational records needed to support police response and follow-up.
Monitors department communication channels, alarms, and related notifications and promptly communicates information to appropriate personnel.
Notifies supervisors or on-call personnel of incidents and assists with communication flow during routine and urgent situations.
Provides dispatcher-related administrative support as assigned.
Coordinates the delivery and distribution of time-sensitive parking program materials.
Maintains parking records and produces reports on outstanding and paid citations, permits, and related activity.
Stores, issues, and tracks parking permits and associated materials.
Manages required training records and documentation for campus employees who drive university vehicles.
Maintains related records to support compliance, audit readiness, and operational reporting.
Produces recurring and ad hoc reports for Police leadership and other authorized stakeholders.
Assists officers and supervisors by researching university records and compiling information needed for follow-up, background review, or administrative action.
Supports records retention, documentation accuracy, and compliance with university procedures, public safety requirements, and other applicable guidelines.
Serves on committees or workgroups such as parking or other campus public safety-related committees, as assigned.
Provides daily office support activities for campus security and police operations.
Coordinates with campus departments, students, employees, and external agencies to obtain or share information consistent with department procedures.
May assign routine security record checks or related administrative follow-up to appropriate personnel as directed.
Performs other duties as assigned by the Chief of Police and approved by the appropriate supervisor.
Other Job duties as assigned