Poker Supervisor

Casino Del Sol • Tucson, AZ

3d • Onsite

About The Position

Supervises the Poker Room on an assigned shift and ensures that games are operated in accordance with established rules and regulations.

Requirements

• Knowledge of all casino-approved poker games.
• Knowledge of Tribal gaming rules and regulations for poker operations.
• Knowledge of Arizona gaming regulations for poker operations.
• Knowledge of Minimum Internal Controls (MICs).
• Knowledge of customer service/public relations techniques.
• Knowledge in supervisory process with Human Resources processes and forms.
• Knowledge of Poker room documents and transactions.
• Knowledge of basic math and money handling procedures.
• Excellent coordination and dexterity.
• Skill in developing and maintaining good working relationships.
• Ability to establish and maintain effective working relationships with team members and guests.
• Ability to work under pressure and be detail oriented.
• Ability to understand and follow through on written or verbal instructions.
• High School Diploma or G.E.D.
• Must successfully pass a poker dealing audition.
• One (1) year floor supervisor experience, AND one (1) year Poker dealer experience, or any combination of academic education, training, or work experience which demonstrates an ability to perform the duties of the position.
• Must pass a required math test.
• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain and retain a valid gaming license.

Responsibilities

• Ensures adequate play at each table by making assignments, as necessary.
• Ensures that immediate action is taken on any situation that might be illegal or extraordinary.
• Ensures that all concerns, complaints, and issues are addressed and resolved in a timely manner with professionalism and consistency.
• Assists in maintaining the types of games being played, the limit and buy-in.
• Maintains a comfortable atmosphere in the poker room.
• Keeps an open communication between other departments.
• Maintains proper documentation on all transactions through shift reports.
• Keeps Poker Manager informed of any irregularities.
• Responsible for maintaining a consistent regular attendance record.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED