Poker Room Dealer - FT

Red Hawk Casino•Placerville, CA

139d•Onsite

About The Position

This is a full-time position for a Poker Room Dealer. The role involves protecting and controlling assigned games, conducting games according to policies and procedures at a fair and consistent pace, and making necessary announcements. The dealer is responsible for handling player transactions, ensuring proper chip amounts are in the pot, and notifying the Floor Lead of any irregularities, disputes, or relevant player information. The position also requires creating a positive atmosphere of fun, integrity, respect, service, and teamwork, maintaining a professional reputation, and enthusiastically promoting special offers and events. The dealer must stay knowledgeable about gaming laws and internal controls, assist with maintaining the cleanliness of the poker room, and support the Floor with tasks such as running chips, seating players, and addressing guest needs. Additionally, the dealer must follow established rotation and break procedures, assist with comps and player card reprints, adhere to Title 31 and internal control requirements, and perform other assigned duties. There may be opportunities to provide relief support for Floor Lead tasks if properly trained.

Requirements

Prior documented experience dealing poker or passing an audition is required.
General knowledge of poker rules is required.
Must be at least 21 years of age.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Protects and controls specific game assigned.
Conducts the games in accordance with policies and procedures at a fair and consistent pace by prompting players to act in a timely manner.
Makes the appropriate announcements including exposed cards, bets, raises, and the number of players in the hand.
Ensures that each player puts the proper amount of chips in the pot.
Handles player transactions and tracking.
Notifies the Floor Lead of any irregularities.
Advises the Floor Lead of any player disputes or arguments that may arise during the game.
Informs the Floor Lead of any important or relevant facts regarding specific players and their action.
Creates an atmosphere of Fun, Integrity, Respect, Service, and teamwork for all team members and casino guests at all times.
Maintains a professional departmental, company and community reputation.
Uses A.C.T. standards at all times while maintaining a professional, friendly, and courteous atmosphere.
Enthusiastically seeks opportunities to inform guests and team members about special promotions, upcoming events and services.
Maintains knowledge of and promotes departmental and property-wide promotions through Flight Checks and communications standards.
Maintains a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience, and notifying Leads of any guest needs i.e., cocktails, Host Service, etc.
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
Understands and promotes team work by maintaining cleanliness of the Poker Room, including washing cards when assigned.
Actively supports the Floor with running chips, seating players, and assisting with guest service needs.
Follows established rotation and break procedures and confirms with the Floor prior to leaving the room.
Assists by notifying the Floor/Host for comps, player card reprints, and guest service recovery as needed.
Follows all Title 31 and internal control requirements as assigned.
Performs other duties as assigned.
May provide relief support for Floor Lead tasks when assigned and properly trained.