Poker - Poker Dealer

Kalispel Tribe•Airway Heights, WA

3d•Onsite

About The Position

Provides high quality customer service to poker game customers by performing duties such as dealing poker in accordance with gaming policies and procedures, ensuring compliance with tribal and state gaming regulations, and maintaining a friendly and professional attitude. The role involves protecting company assets, communicating pertinent information to supervisors, and maintaining good attendance. This position may require participation in internal review hearings. The job description does not list all duties, and employees may be instructed to perform other duties as assigned by management.

Requirements

High school diploma or GED
Six months to one year related experience and/or training; or equivalent combination of education and experience.
Requires a minimum of 500-1000 verifiable hours of dealing experience at a live table or successful completion of Northern Quest Casino Poker class.
Ability to maintain effective working relationships with department head and employees.
Skill in solving practical problems and dealing with situations where only limited standardization exists.
Excellent organizational, communication and interpersonal skills.
Skill in identifying and resolving administrative problems under pressure conditions.
Ability to obtain and maintain a Class III Gaming License.
Must pass an audition to be considered for employment.
Available and willing to work nights, weekends and holidays as required.
Ability to lift and/or move objects weighing up to 25 pounds.
Constantly requires the ability to give and receive detailed information through verbal communication.
Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
Constantly requires working with fingers rather than the whole hand or arm.
Constantly requires repetitive movement of the wrists, hands and/or fingers.
Occasionally requires walking or moving to accomplish tasks.
Constantly requires standing and/or sitting for sustained periods of time.
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
Occasionally the position requires stooping which entails the use of the lower extremities and back muscles.
Infrequently it requires crouching.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Responsibilities

Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures.
Responsible for dealing the game of poker in accordance with gaming policies and procedures.
Arrive at designated workstation and/or relieve dealer 5 minutes before shift time ensuring the floor persons field of vision is not blocked when going in or coming off the game.
Greets all customers and, when possible, acknowledges known players in an appropriate manner.
Projects positive body language on live and dead games.
Encourages eye contact on dead games with customer to encourage play.
Maintains a friendly and professional attitude at all times towards customers and all employees.
Demonstrates attentiveness while dealing the game with cards, placement of cards on table and dealing with customers to ensure protection of the game and maximize the company's assets.
Communicate all pertinent information to Poker Floor Supervisor and Poker Shift Supervisor as stipulated in departmental policies and procedures.
Ensure control/protection of company assets.
Responsible for maintaining a good attendance record.
May be required to be a panelist for the Internal Review Hearings.