Experienced Poker Dealer
About The Position
PENN Entertainment is seeking talented individuals to join their team in the exciting and fast-paced entertainment industry. As a Poker Dealer at Hollywood Casino & Hotel, you will be responsible for accurately and efficiently dealing at assigned table games, following all game procedures, and providing prompt, courteous service to customers. You will also maintain game security, protect company assets, and assist customers with understanding game rules and policies. The role requires enthusiasm for customer service and adherence to all company and departmental policies, procedures, and state regulations.
Requirements
- Applicant must be at least 21 years of age
- Prior poker experience required
- Must be able to successfully complete a basic math test, and pass an audition displaying adequate Poker skills
- Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets
- Must possess good manual dexterity for quick and accurate handling of chips, cards and money
- Must possess excellent interpersonal skills
- Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
- Good oral and written communication skills, must be fluent and literate in English
- Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
- Must be able to listen and respond to visual and aural cues with excellent peripheral vision
- Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality
Responsibilities
- Provides accurate and efficient dealing at assigned table game
- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games
- Provides prompt, courteous and accurate dealing at assigned table(s)
- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position
- Performs accurate chip and cash transactions
- Receives wagers from customers and pays the appropriate game outcomes
- Maintains game security and protects company assets at all times
- Assists customers in understanding the rules and ensures adherence to established policies and procedures
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Benefits
- Day 1 medical, dental, & vision benefits
- Uber benefit for nearby metro stops
- Recognition programs with cash rewards, gift cards, & more
- Tuition Reimbursement
- Lindenwood University Discounts
- Diversity Scholarship for Team Member’s children
- Wellness programs designed to support our team members' financial, physical, and mental well-being
- 401(k) matching
- Annual performance bonus
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
