Poker Dealer (Plus Tips)

Miccosukee Resort & Gaming•Miami, FL

About The Position

Miccosukee Casino & Resort is seeking an experienced, service-oriented Poker Dealer to oversee poker games and keep gameplay moving. The dealer works in accordance with casino guidelines, Internal Control Standards, and Tribal Gaming Agency policies, practices, and procedures. The role requires dealing live poker games and tournaments, maintaining game integrity, and providing a professional and courteous experience for guests and colleagues. The casino operates seven days a week, 24 hours a day, and shifts may be rescheduled according to business volume; the successful candidate must be willing and available to meet these demands.

Requirements

Must be able to communicate in English.
High school diploma or equivalent.
Must be able to obtain and maintain a Tribal Gaming License.
Three years of experience in a poker room.
Working knowledge of PC skills, including MS Word and Excel.
Ability to maintain physical stamina and a proper mental attitude while dealing effectively with guests, management, team members, and outside contacts under pressure and while meeting deadlines.
Ability to move frequently about the property and operate job-related equipment; withstand frequent walking, prolonged sitting or standing, stretching, bending, and kneeling without restriction.
Ability to work indoors and be exposed to environmental contaminants including smoke.
Ability to lift or carry at least 20 pounds unassisted for assigned tasks.
Ability to work with others, communicate well, receive direction, and provide feedback to achieve department goals and objectives.
Ability to maintain a positive attitude and interact with guests in a congenial and polite manner.
Ability to handle stressful situations with clients with dignity, tact, and politeness.
Ability to handle supplies safely and hygienically, maintaining cleanliness and proper disposal methods.
Must be willing and available to work shifts that may be rescheduled to meet business volume, in a casino operating 24 hours a day, seven days a week.

Responsibilities

Deal live poker games and tournaments, including Texas Hold’em, Omaha, and Stud.
Maintain the integrity of the game at all times.
Understand the rules and procedures of table games and marketing communications offered.
Maintain game speed and accuracy by moving the action appropriately.
Recall and repeat betting rounds.
Assist with cleanliness, appearance, and overall conditions in the poker room.
Notify a Supervisor or Manager promptly and responsibly of suspicious or unusual activity or transactions.
Follow Miccosukee Service Expectations and departmental policies and procedures.
Maintain confidentiality of pertinent casino data.
Communicate clearly and openly with guests, managers, and team members.
Greet, interact with, and assist staff professionally to foster a harmonious working environment.
Maintain regular and consistent attendance.
Perform other related duties as assigned.