Poker Cashier/ Dealer (On Call) (35267)
About The Position
The Poker Cashier is assigned to a Poker Bank during a shift and performs transactions for players and employees of the Poker Room. As necessary, may need to perform duties of a Poker dealer. This role requires adherence to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements. The position involves selling and redeeming chips, exchanging chips and/or cash for dealers, and ensuring accurate transactions. A key aspect of this role is providing quality customer service in a friendly and courteous manner, assisting with player seating, maintaining the sign-up board, and keeping the work area neat and clean. The Poker Cashier also assists in managing the poker card inventory and provides excellent guest service to both guests and internal clients, while complying with all applicable internal controls, standard operating procedures, and tribal regulations. As a Poker Dealer, responsibilities include maintaining friendly relationships with customers, exchanging cash for playing chips, ensuring blinds or antes are placed before cards are dealt, dealing cards according to casino procedures, and possessing a good working knowledge of Poker games. The dealer must maintain the integrity of Table Games activity, ensure table security at all times, and keep the table clean and neat, while also providing excellent guest service and complying with all regulations.
Requirements
- High school diploma or G.E.D.
- 1 year customer service and cash handling experience and/or equivalent combination of education and experience.
- Must be able to communicate in English.
Nice To Haves
- 1 year Poker dealing experience preferred
Responsibilities
- Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
- Sell and redeem chips for poker players.
- Exchange chips and/or cash for dealers at a table for the replenishment of a poker table bank.
- Perform transactions accurately.
- Provide quality customer service by treating guests in a friendly and courteous manner at all times.
- Assist with player seating.
- Assist with keeping the table/games sign-up board up to date.
- Maintain a neat and clean work area.
- Assist in the suiting of the poker card inventory.
- Provide excellent guest service to both guest and internal clients.
- Comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures, and all Tribal Regulations.
- Maintain a friendly relationship with customers.
- Exchange cash for playing chips.
- Ensure that blinds or antes are placed before cards are dealt.
- Deal cards according to casino standard procedures.
- Possess good working knowledge and understanding of Poker games.
- Maintain integrity of Table Games activity.
- Responsible for table security at all times.
- Maintain a clean and neat table at all times.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
