Point of Service
About The Position
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service. One Community. One Mission. One California. As a Point of Service Coordinator, you will provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services. Daily, you will greet and assist patients with coverage questions and office protocols, verify and update demographics and insurance, register new patients, and accurately handle receivables and daily deposits. To be successful in this role, you will bring exceptional customer service, meticulous data and financial accuracy, strong insurance knowledge, and proficiency with scheduling systems. Performs business, general office and scheduling duties for designated departments. Works with a minimum of supervision using approved policies and procedures and scheduling templates. Verify and collect patient data and insurance data. Works with patients, providers, nursing staff and management. Demonstrates competency in communication skills specific to the needs of all ages of patients serviced. Maintains office flow, checking-in scheduled patients, assist walk-in patients, informing nursing staff of patient needs, and oversee waiting are activities.
Requirements
- High School Graduate General Studies, upon hire
- High School GED General Studies, upon hire
Nice To Haves
- At least one-year recent experience in a medical office practice, including business and scheduling functions is preferred.
Responsibilities
- Greet and assist patients with coverage questions and office protocols
- Verify and update demographics and insurance
- Register new patients
- Accurately handle receivables and daily deposits
- Perform business, general office and scheduling duties for designated departments
- Verify and collect patient data and insurance data
- Work with patients, providers, nursing staff and management
- Demonstrate competency in communication skills specific to the needs of all ages of patients serviced
- Maintain office flow, checking-in scheduled patients
- Assist walk-in patients
- Inform nursing staff of patient needs
- Oversee waiting area activities
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
