Point of Sale Team Lead - Full Time
About The Position
The Point of Sale Team Lead is a senior cashier and hourly lead role working in the Service Center. This position is responsible for customer relations at the service window and store office, as well as accounting procedures. The primary duties include direct supervision of the store's Cash Office, Cashiers, Baggers, CLAG, Pick-Up Lane, and parking lot activity. This role also involves customer relations, interviewing potential applicants, scheduling for baggers and cashiers, evaluations of subordinate employees, check management, cash management, cash drawer security, store banking, office balance, store accounting, Ohio Direct Transactions, and bank card transactions. The Team Lead is responsible for front end operations including weekly ads, advantage sale programs and bonus buys, as well as general housekeeping. The ideal candidate must be organized, able to prioritize, and follow through with assigned tasks. This role also provides support for training programs and requires willingness to open and close the store as needed. Secondary duties include assuming related activities as required or assigned, including the direct customer services provided in or by the Service Center.
Requirements
- Demonstrated leadership ability
- 2 - 3 years experience in Service Center, Cashier, and Cash office
- Background in phones and computers required
- Must be organized
- Able to prioritize
- Able to follow through with tasks assigned
- Mature
- Reliable
- Dependable
Nice To Haves
- Outstanding customer relations skills
- Able to provide effective supervision from the service center
Responsibilities
- Direct supervision of the store's Cash Office, Cashiers, Baggers, CLAG, Pick-Up Lane, and parking lot activity
- Customer relations at the service window and store office
- Accounting procedures
- Interviewing potential applicants
- Scheduling for baggers and cashiers
- Evaluations of subordinate employees
- Check management
- Cash management
- Cash drawer security
- Store banking
- Office balance
- Store accounting
- Ohio Direct Transactions
- Bank card transactions
- Front end operations including weekly ads, advantage sale programs and bonus buys
- General housekeeping
- Provide support for training programs
- Open and close the store as needed
- Assume related activities as required or assigned including direct customer services provided in or by the Service Center
Benefits
- Employee-owned
- Growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
