Point of Sale Specialist

Scheels • Fargo, ND

4d • Onsite

About The Position

The Help Desk- Point of Sale Specialist will join a fast paced point of sales team to assist our multiple store locations with troubleshooting register problems and launching new technology and processes.

Requirements

• Excellent customer service and communication skills (written / verbal)
• Ability to be organized, detailed, and multi-task
• Excellent analytical skills; superior problem-solving skills
• Ability to work independently and with the team
• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
• Demonstrate pride and ownership of their work while meeting expected deadlines

Nice To Haves

• retail and cash register experience preferred

Responsibilities

• Provide customer service support on our point of sale system to all Scheels locations
• Diagnose and troubleshoot daily operations, programs and system problems
• Respond with urgency to address project needs
• Opportunity to travel to new store locations to lead/assist in set up/training of POS systems
• Responsible for solutions from functional design through implementation in a timely manner ensuring corporate strategies are supported
• Perform quality control of programs and system changes prior to implementation
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements

Benefits

• To see a full list of benefit offerings from Scheels visit scheels.com/careers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree