Point-of-Sale IT Technician
Integrity Technical Services•Akron, OH
•Onsite
About The Position
Seeking a POS IT Technician for a leading Akron-area retail employer. This role manages the deployment, integration, and upkeep of retail store technologies, serving as the bridge between Store Operations, IT, and vendor partners.
Requirements
- 3-5+ years of retail POS support experience in a multi-store environment.
- Cashier experience with credit card reader experience and a strong willingness to learn may be considered for entry level candidates
- Proficiency with remote support tools (Bomgar, RDP) and retail hardware.
- Strong communication skills to translate technical info for store teams.
Nice To Haves
- CompTIA A+ or equivalent IT certification preferred
- IT/CS degree preferred
Responsibilities
- Install and maintain Point-of-Sale POS/SCO hardware (Toshiba, Client), registers, scales, and peripherals.
- Ensure network connectivity (TCP/IP, DNS, VLANs).
- Manage PLU files, tax codes, and pricing compliance.
- Lead technology rollouts, pilots, and new store openings.
- Provide Tier 1 support for front-end staff.
- Troubleshoot payment processing (EMV, PCI-DSS).
- Manage vendor service tickets.
- Maintain PCI logs and assist with telecom billing administration.
Benefits
- Medical, Dental, Vision, & Life Insurance
- 401(k) Plan with Match
- Paid Vacation, Paid Holidays, & Flexible Scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
