Point of Care Coordinator, Point of Care Lab - Full-Time, Day Shift

University of Chicago•Chicago, IL

2d•Onsite

About The Position

The Point of Care Coordinator coordinates quality control and quality performance improvement functions for point of care testing performed by non-laboratory caregivers. This is a 100% onsite position based in the greater Chicagoland area, located at Hyde Park in the Point of Care Laboratory. The coordinator participates in planning, organizing, documenting, and providing technical and quality performance services for testing at point of care sites and designated non-centralized laboratories. The role provides technical consultation and standardizes laboratory policies and procedures for clinical staff, including oversight of testing personnel performance and adherence to standard operating procedures; development and implementation of procedures, methods, and instrumentation; and maintenance or improvement of work quality in compliance with applicable regulatory and accreditation requirements, including CLIA standards and CAP guidelines.

Requirements

Meet CLIA’88 qualification requirements for testing personnel performing high-complexity testing.
Bachelor’s degree in clinical laboratory science or a related field from an accredited college or university.
Certification or eligibility as a medical technologist (MT) or specialist (Sxx) through the American Society of Clinical Pathologists (ASCP) or equivalent.
High degree of computer literacy, including the ability to use laboratory and hospital information systems, database, spreadsheet, and presentation software, and willingness to learn new software applications.
Knowledge of and ability to use automated and conventional laboratory equipment and laboratory testing methodologies.
Knowledge of and ability to apply quality control, quality assurance, and quality improvement (QC/QA/QI) principles and processes.
Excellent interpersonal skills and ability to interact professionally with individuals at all levels.

Nice To Haves

Knowledge of regulatory requirements related to clinical laboratory operations.
At least three years of experience in a general clinical laboratory.

Responsibilities

Participate in oversight of point of care testing operations and ensure appropriate procedures are established throughout specimen handling and testing.
Develop and implement quality control programs to support high-quality results for patients and physicians.
Ensure result reporting is completed within mandated timeframes; audit test results and reports for accuracy as needed.
Provide consultative services and help verify compliance with regulatory requirements and institutional policies and procedures for point of care testing.
Perform quality and compliance monitoring tasks and prepare documentation substantiating required compliance and monitoring activities.
Ensure point of care testing resources are ready for internal and external inspections.
Travel to ambulatory locations to provide assistance requiring an in-person presence.
Prepare testing procedures and provide updates in accordance with CLIA standards, CAP guidelines, and institutional requirements.
Participate in training, orientation, and continuing education for personnel using point of care testing resources.
Prepare competency and training documents and ensure training documentation is current and available for inspections.
Participate in Laboratory quality improvement activities as needed.
Evaluate new instruments, products, procedures, workflows, and methods; recommend equipment acquisitions or operational changes to the Point of Care Director and Advisory Committee.
Help maintain adequate supply inventory and interact with supply chain offices and vendors as required.
Ensure point of care equipment operates appropriately and verify that quality control monitoring and preventive maintenance are completed and documented according to the laboratory procedure manual.
Work with CBIS and Laboratory Information Services to maintain electronic connectivity between point of care devices and institutional systems for test orders and results.
Work with administration to facilitate appropriate and complete charge capture and posting for point of care technical services.