Point of Care Assistant | Full-Time | Days

UF Health•Gainesville, FL

2d•Onsite

About The Position

Supports the Point of Care program by performing basic Quality Control for waived testing, resolving patient result errors, generating reports, developing training modules, maintaining databases, and assisting with equipment and supply management. This role also involves training users, conducting recertifications, performing audits, and handling clerical duties.

Requirements

High School graduate.
Previous clinical laboratory experience required.
Knowledge of Microsoft Office programs is highly recommended.
Demonstrated ability to work independently and resolve problems is strongly desired.
Must have strong customer service and communication skills and be able to work effectively with many levels of health care worker and administration, including nurses and physicians in groups and one to one.
Employees in this position: Will operate vehicles for an assigned business purpose as a 'non-frequent driver'

Nice To Haves

Previous experience with database programs is desirable.
Previously training experience desirable.

Responsibilities

Supports quality management of the POC program by performing basic quality control for waived testing, compiling and analyzing quality assurance data and preparing reports.
Assists in conducting periodic audits of POC testing at various clinical locations.
Assists in the resolution of Patient Safety Reports.
Provides significant support of competency compliance by maintaining the electronic database or paper file system on each POC user to include initial training, recertification, and education.
Determines users who are due for certification and notifies users and department managers.
Prepares reports for administrative use.
Trains new users in waived testing.
Provides day to day support of POC operations by rounding on all departments at least weekly to maintain par levels and rotate stock to prevent outdates.
Checks for equipment issues (cleanliness, connectivity (plugs), loose parts) and takes proactive action.
Meets with department leaders and users to resolve equipment issues and obtain replacements as needed.
Provides significant support of the development of education and training modules in HealthStream, CHRIS, or other program.
Works with HRD and Lab LIS team to upload modules to respective programs.
Generates reports from systems and notifies POC users and department managers of the level of compliance with training requirements.
Resolves patient result issues (within guidelines) by working error reports in RALS and PWeb.
Generates reports out of Sunquest.
Sets up new instruments in RALS and PWeb.
Performs miscellaneous clerical and office functions involving the use of Microsoft Office, including document revisions, basic financial reporting (budget variances in Excel, etc.), creating training presentations (PowerPoint), etc.
Assists in the scheduling of meetings, taking messages, etc.