PMO System Administrator

Peraton•Annapolis Junction, MD
•Onsite

About The Position

Peraton is hiring a PMO Systems Administrator to join its Cyber Mission business unit in Annapolis Junction, Maryland. The role supports the Program Management Office of a large enterprise-wide engineering contract within the Intelligence Community. It is a full-time position requiring 1,880 hours of support per year, performed at the contractor location. The Systems Administrator supports implementation, troubleshooting, and maintenance of IT systems; manages IT infrastructure and related processes; and handles day-to-day operations, monitoring, and problem resolution for desktops, network devices, mobile devices, and other systems. The role provides Tier 1 help desk and Tier 2 escalation support, communicates status to agency management and internal customers, and supports secure and unclassified systems. Duties also include resolving hardware issues, configuring and managing Windows operating systems, installing operating system software, maintaining and configuring network components, and implementing operating system enhancements to improve reliability and performance. Applicants must have an active TS/SCI clearance with polygraph and meet eligibility requirements for access to classified information. The role involves physical IT hardware maintenance, including lifting equipment up to 50 pounds, bending, kneeling, and working in confined spaces such as server rooms or beneath raised flooring. Reasonable accommodations may be made for qualified individuals.

Requirements

  • Bachelor’s degree in a technical discipline from an accredited college or university, or five additional years of Systems Administrator experience in lieu of the degree.
  • Five years of experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity.
  • Meet DoD Directive 8570 IAT Level 1 requirements, with Security+ at a minimum.
  • At least one year of demonstrated experience with modern operating systems and network architectures.
  • At least one year of demonstrated experience in information assurance certification and accreditation.
  • Experience in architecture development and design, risk assessments, and information assurance metrics gathering.
  • Experience patching and upgrading network switches, installing software on desktops, and creating and editing security groups.
  • Ability to perform physical tasks associated with IT hardware maintenance, including lifting up to 50 pounds, bending, kneeling, and working in confined spaces; reasonable accommodations may be made for qualified individuals.
  • Excellent oral and written communication skills.
  • Active TS/SCI clearance with polygraph.
  • Must meet eligibility requirements for access to classified information and be subject to a government security investigation.

Nice To Haves

  • Experience providing engineering solutions for server build-outs within Windows environments.
  • Demonstrated ability to ensure technical integrity, quality, and completeness of work associated with deliverables and processes.
  • Understanding of configuring multiple voice and data VLANs on switches using the PuTTY software client.
  • Comprehensive understanding of the OSI model as it relates to switch configuration, data flow, and TCP/IP protocols.
  • Familiarity with Cisco switches, configuring SFPs, and troubleshooting fiber runs.
  • Experience using Active Directory as a domain service.
  • Experience imaging desktops and laptops.
  • Experience troubleshooting workstations, network printers, and VoIP phones.
  • Related certifications such as CISSP, CEH, CCENT, CCNA, or A+.

Responsibilities

  • Support implementation, troubleshooting, and maintenance of IT systems.
  • Manage IT system infrastructure and processes related to those systems.
  • Support day-to-day IT operations, monitoring, and problem resolution for desktops, network devices, mobile devices, and other systems.
  • Provide Tier 1 help desk and Tier 2 escalation problem identification, diagnosis, and resolution.
  • Support escalation and communicate status to agency management and internal customers.
  • Support secure and unclassified systems.
  • Support hardware problems and remain involved in the resolution process.
  • Configure and manage Windows operating systems.
  • Install and load operating system software.
  • Troubleshoot, maintain the integrity of, and configure network components.
  • Implement operating system enhancements to improve reliability and performance.

Benefits

  • Heavily subsidized employee benefits coverage for employees and their dependents.
  • 25 days of PTO accrued annually, up to a generous PTO cap.
  • Eligible to participate in an attractive bonus plan.
  • Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
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