PMO Retrofit Coordinator Specialist

Gulfstream Aerospace Corporation•Savannah, GA

2d•Onsite

About The Position

Responsible for implementation of fleet modifications and upgrades focusing on improvement of dispatch reliability and aircraft availability. This role involves establishing program criteria, creating and presenting retrofit program updates, interfacing with management to status and forecast recovery plans, and working with customers and cross-site managers to ensure compliance. The specialist will develop processes to optimize operational decision-making and performance, create and administer retrofit program schedules with mitigation plans, support Program Managers with In-Service Evaluations, and create performance reports. The role also includes managing the day-to-day operations of retrofit programs, providing guidance to Retrofit Coordinators, and coordinating with suppliers and cross-functional teams for implementation. Additional duties include assisting department management with reporting, serving as a backup to the Retrofit Program Manager, supporting program-related travel, and performing other assigned duties.

Requirements

Bachelor's Degree in Business, Manufacturing, Engineering, Aviation, or a related curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
10 years formal experience with regard to planning, scheduling, and maintaining overall business analysis with demonstrated performance.
Extensive familiarity with aircraft system operations, FAA regulations and foreign certification requirements.
Proficient with reading and understanding usage of blue prints.
Must possess knowledge of Gulfstream aircraft systems operations/functions and customer support requirements.
Must have an exceptional level of computer proficiency with Microsoft Excel, PowerPoint, Word, and Lotus Notes.
Minimum five (5) years experience with major project/program management with demonstrated performance.
Demonstrates analytical and mathematical skills.
Must be able to quickly adjust to fast changing conditions in order to analyze program schedule impacts, identify problematic issues and create a mitigation plan in order to keep fleet retrofit implementations on track and on budget to effectively attain dispatch reliability and availability goals.
Performs duties with good problem solving, follow-up and customer relations skills based on mature judgment, initiative and strong organizational, administrative, business and analytical skills.
Must possess exceptional interpersonal, verbal and written communication skills with the ability to communicate to all levels of management.
Must be able to diagnose and resolve complex problems under difficult situations with the ability to deliver unpopular decisions to the customer in a tactful and professional manner.
This job requires one to be able to read, write, speak, and understand the English language.

Nice To Haves

Experience with SharePoint, PowerBI and Corridor preferred.

Responsibilities

Establish program criteria on the front end to reach the desired implementation strategy.
Create and present retrofit program updates to RQAAT management.
Interfaces with department management to status, forecast and build retrofit recovery plans.
Work directly with the customer and cross-site managers to ensure applicable retrofits, modifications, repairs, and enhancements are in compliance.
Develop processes and procedures to optimize operational decision-making and performance to effect cost reductions.
Create and administer retrofit program schedules, including mitigation plans for approved scheduling and maintenance efforts.
Support Program Managers with In-Service Evaluations (ISE) for performance evaluations.
Assist with creating and presenting retrofit program updates to RQAAT management.
Create clear and concise performance reports, graphs and charts to report status to management on program scheduling issues, processes or initiatives.
Responsible for managing the day-to-day operations of all retrofit managed programs.
Provide guidance to Retrofit Coordinators in problematic situations.
Assist department management with reporting responsibilities.
Serves as a backup to Retrofit Program Manager with retrofit program reporting.
Coordinate with suppliers and cross functional support team to schedule and coordinate implementation of modifications, upgrades and improvements.
Support program related travel.
Perform other duties as assigned.