PMO Lead

NTT DATA Services•Los Angeles, CA

21h•$117,232 - $195,388•Hybrid

About The Position

NTT DATA is seeking a PMO Lead to support the LAUSD AWS Transformation Migration program in Los Angeles, California. This client-facing delivery leadership role calls for strong technical understanding of AWS cloud migration, infrastructure modernization, application migration planning, security, networking, dependency management, and operational transition. The PMO Lead will guide a complex technology program, build trust with customer stakeholders, communicate with executive and technical audiences, and make timely decisions in high-pressure situations. The position is based in Los Angeles and requires working onsite at the LAUSD office two to three days per week, including participation in customer meetings, governance sessions, technical workshops, and other program activities as needed. The role coordinates LAUSD stakeholders, NTT DATA teams, AWS architects, application and infrastructure owners, security and operations teams, vendors, and third-party partners. It also supports the transition to managed services operations. The starting pay range is $117,232 to $195,388. Actual compensation depends on relevant experience, technical skills, and other qualifications. The candidate may also be eligible for incentive compensation based on personal and/or company performance. Company benefits include medical, dental, and vision insurance with an employer contribution; flexible spending or health savings accounts; life and AD&D insurance; short- and long-term disability coverage; paid time off; employee assistance; participation in a 401(k) program with company match; and additional voluntary or legally required benefits.

Requirements

10+ years of experience leading complex technology programs, cloud transformation initiatives, infrastructure modernization efforts, application migrations, or large-scale IT delivery programs, with a proven record of successful outcomes.
5+ years of experience in PMO leadership, program management, delivery governance, or portfolio coordination within matrixed enterprise environments.
Availability to work onsite at the LAUSD office in Los Angeles two to three days per week and participate in onsite customer meetings, workshops, and program governance sessions as required.
Excellent facilitation, communication, negotiation, conflict-resolution, meeting management, and follow-through skills.
Ability to create structure in ambiguous environments, drive accountability, and maintain disciplined documentation across fast-moving migration workstreams.
Ability to remain calm under pressure and make practical decisions amid urgent issues, conflicting inputs, incomplete information, or time-sensitive migration events.
Comfort working in a high-pressure delivery environment involving customer confidence, AWS migration timelines, technical blockers, security requirements, and vendor coordination.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, Management Information Systems, or a related field; equivalent professional experience will be considered.
PMP certification preferred; AWS, Agile, ITIL, infrastructure, cloud, or security-related certifications are strongly preferred.
Hands-on technical understanding of AWS cloud migration concepts, including landing zones, networking, identity and access management, security controls, compute, storage, databases, application dependencies, migration waves, testing, and cutover planning.
Experience supporting public-sector, education, government, or highly regulated clients where governance, compliance, stakeholder management, and executive communications are critical.
Ability to communicate clearly and credibly with technical architects, engineers, business stakeholders, customer executives, vendors, and operations teams.
Proven ability to make quick, sound decisions under pressure by assessing facts, identifying risks, escalating appropriately, and recommending practical recovery actions.
Experience developing executive status reports, migration dashboards, integrated schedules, RAID logs, dependency trackers, action item registers, and formal governance documentation.
Strong technical credibility and ability to understand AWS migration sequencing, application dependencies, infrastructure readiness, security impacts, network constraints, operational support needs, and customer risk considerations.
Customer-facing presence to represent NTT DATA professionally in onsite and remote meetings with LAUSD leadership, technical teams, project stakeholders, and vendor partners.
Experience supporting K-12 education, large public-sector clients, or enterprise environments with complex governance, procurement, security, and stakeholder communication requirements.

Responsibilities

Lead PMO activities for the LAUSD AWS Transformation Migration program, including governance, integrated planning, workstream coordination, schedule management, risk tracking, issue resolution, and executive status reporting.
Coordinate LAUSD stakeholders, NTT DATA delivery teams, AWS architects, application owners, infrastructure teams, security teams, operations teams, vendors, and third-party partners to maintain alignment and accountability.
Develop and maintain integrated migration plans, dependency logs, RAID logs, decision logs, cutover plans, status dashboards, and executive-ready program materials.
Partner with AWS architects and technical leads to track application and infrastructure readiness, security requirements, migration waves, data dependencies, testing plans, cutover activities, and post-migration stabilization.
Facilitate program governance meetings, technical working sessions, customer briefings, risk reviews, migration readiness reviews, steering committee preparation, and onsite customer meetings as required.
Communicate facts, options, impacts, risks, tradeoffs, and recommended actions when urgent decisions are needed.
Serve as a customer-facing escalation point for schedule conflicts, technical blockers, dependency gaps, migration risks, and cross-team coordination issues.
Drive accountability across matrixed teams while maintaining a professional, calm, transparent, and solution-oriented approach with LAUSD leadership and delivery stakeholders.
Support operational transition activities, including runbook readiness, support model alignment, SLA/KPI expectations, knowledge transfer, escalation procedures, and handoff to managed services operations.