PMD Talent Effectiveness Manager

Grant Thornton • Chicago, IL

15h • $112,000 - $150,000 • Hybrid

About The Position

Grant Thornton is seeking a PMD Talent Effectiveness Manager to lead the end-to-end facilitation and operational delivery of the U.S. Partner/Managing Director (PMD) performance management process. Reporting to the Associate Director, Engagement & PMD Talent Effectiveness, the role translates PMD performance strategy into plans, timelines, communications, and execution rhythms for the U.S. firm. The Manager partners with the Go-To-Market organization, which owns scorecard strategy and design, and internal stakeholders including HRIS, People Experience, Service Line Operations, Quality, the office of the COO, Analytics, and Finance to ensure accurate, timely, and well-governed execution of the PMD performance lifecycle.

This is an operational and program-management-focused role covering cadence, tooling and data readiness, operational processes, communications, reporting and insights, and PMD program content. The Manager supervises an India-based Global Talent Effectiveness Senior Associate, delegating and quality-assuring tactical work. The position follows the firm's hybrid work model and requires in-person attendance at least three days per week at a Grant Thornton office or client site. The base salary range is $112,000 to $150,000; placement is determined at Grant Thornton's discretion based on factors including job-related knowledge and skills, experience, business needs, geographic location, and internal equity. Employees may be eligible for a discretionary annual bonus based on individual and firm performance, subject to applicable plan terms and eligibility criteria.

Requirements

• At least 5 years of progressive experience in performance management, program management, operations, or organizational effectiveness.
• Experience building and managing complex program plans, such as in Smartsheet, and creating SOPs and process documentation.
• Solid data and reporting skills, such as Excel or Power BI, and experience supporting system data readiness, such as Oracle workflow inputs and validations.
• Proficiency with MS Office, SharePoint/Teams, and intranet content maintenance.
• Strong written and verbal communication skills across stakeholder populations.
• Business-minded approach to performance management, with strengths in program and process planning, coordination, and follow-through.
• Operational rigor, attention to detail, and deadline reliability in a fast-moving, matrixed environment.
• Analytical skills, comfort with metrics, and ability to translate data into clear decisions, timelines, and stakeholder guidance.
• Ability to write, edit, and sequence concise, audience-aware communications that drive clarity and action.
• Strong collaboration skills across cross-functional teams.
• Discretion, confidentiality, and strong attention to detail.
• Empathy, curiosity, and passion for creating meaningful employee experiences.

Nice To Haves

• Experience with PMD or senior leaders, and experience within professional services.
• People management experience.

Responsibilities

• Own the annual PMD performance calendar and execution plan, including milestones, dependencies, risks, and cutovers.
• Create annual PMD cycle announcements, instructions, FAQs, guidance, toolkits, and leader/evaluator materials.
• Maintain the operational playbook of standard operating procedures, timelines, roles/RACI, and decision logs across shared repositories.
• Coordinate leader and participant briefings, including slides, agendas, run of show, and logistics with internal stakeholders.
• Triage PMD performance support inquiries and ensure timely, accurate routing and resolution.
• Partner with the office of the COO and GTM to operationalize the scorecard, confirming data definitions, timelines, and downstream impacts.
• Partner with the office of the COO, HRIS/Technology, Analytics, and Finance to deliver accurate, timely PMD data and reporting.
• Support M&A integration efforts for PMD performance, ensuring people, processes, and systems are aligned.
• Lead cycle retrospectives and apply external performance-enablement best practices to improve timelines, tooling, communications, clarity, quality, and speed.
• Manage the India-based Global Talent Effectiveness Senior Associate across U.S. PMD Talent Effectiveness, U.S. Promotions, and Global Core Succession.
• Align PMD performance and rewards timelines and processes with Total Rewards.
• Train and enable HRBPs on core PMD processes, including calibration facilitation.
• Own business requirements and usability validation for PMD Oracle forms.
• Promote knowledge sharing and best practices across the team and organization.
• Perform other duties as assigned.

Benefits

• Personalized and comprehensive benefits; specific offerings are described on the company's careers website.
• Employees may be eligible for a discretionary annual bonus based on individual and firm performance, subject to applicable plan terms and eligibility criteria.
• Work-life integration options and flexibility relating to work location, weekly schedule, or flex time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed