PMAE Program Manager - VP

Citi • Tampa, FL

8d • $103,920 - $155,880 • Onsite

About The Position

The Program Management Advisory and Execution (PMAE) is an enterprise-level resource supporting all business units across the bank to plan, execute, and govern complex cross-functional initiatives, programs, and projects. PMAE acts as a partner to interject project management discipline into work efforts, operating across silos and adapting to various topics while adhering to program management governance rules. The organization comprises over 80 program management professionals with diverse backgrounds, handling engagements that typically range from regulatory compliance to risk management. While not solely technology-focused, PMAE's work may involve integrating technology dependencies into broader business initiatives. This is a highly matrixed organization where primary managers do not provide daily oversight; professionals are expected to operate independently, interacting with clients and stakeholders daily. As initiatives conclude, professionals are assigned to new bodies of work with new sponsors and stakeholders, maintaining their primary PMAE supervisory chain.

Requirements

• 6-10 years of professional experience.
• 5+ years of experience managing complex projects and programs following a structured methodology.
• Bachelor’s/University degree or equivalent experience, potentially Masters degree.
• Technical proficiencies in MS Project, Word, Excel, and PowerPoint required.
• Demonstrated ability to lead a program in all lifecycle activities associated with projects/programs that are long-term, line of business wide, and medium to high in risk, scope and complexity with a broad impact.
• PMP or PRINCE2 certification. Or the ability to obtain certification within 1 year of employment.

Nice To Haves

• Professional experience in a large corporation, within the financial sector.
• Finance or accounting experience.
• Experience with enterprise program management tools.

Responsibilities

• Ensure the consistent quality of deliverables for assigned programs & projects, including providing a quality control process for workstreams.
• Ensure the quality of results supports the broader initiative.
• Anticipate problems and proactively identify solutions that address root causes.
• Effectively guide, influence, and direct individuals responsible for separate work efforts to achieve common goals through influence (matrix management).
• Define program requirements independently and execute.
• Collaborate and consult with executive leadership, stakeholders, project leads, sponsors, and business partners to clarify and define project requirements.
• Provide independent 3rd party challenge for program deliverables, plans, and other requirements.
• Mobilize a diverse set of stakeholder teams towards a common goal.
• Act as a change catalyst by identifying and helping others see where new ideas can benefit program objectives.
• Drive the pace of work for self and other program resources while independently managing the program holistically.
• Make decisions in end-to-end program management, demonstrating ownership of the entire process from beginning to end while developing and implementing program and project level processes and performance metrics.
• Define and provide clarity for program objectives and plans.
• Develop structure & controls around program delivery to ensure successful completion, mitigate ambiguity, and enable effective decision making.
• Establish relationships with all stakeholders to help define the initial scope, timeline, resource needs, and costs (if any) of the projects/program and work with management or project organization.
• Engage key stakeholders early and often and actively look for opportunities to improve collaboration.
• Communicate effectively to distill complex thoughts and strategies into simple, actionable recommendations.
• Demonstrate a command of a subject area and applies the understanding of how areas collectively integrate within the subfunction – requires basic commercial awareness.
• Share knowledge with others.
• Solve complex problems and turn incomplete, conflicting, or ambiguous inputs into tactical action plans or solutions.
• May be asked to work with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• May be asked to work with procurement team to track program contracts.
• May assist on the program with training and coaching of junior personnel with development needs.
• Ensures essential procedures are followed and contributes to upholding standards.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level