PM Shift Leader, Ice Cream Store

Sundae Artisan Ice Cream•Vail, CO

6d•Onsite

About The Position

Sundae is seeking a PM Shift Leader for their ice cream store. This role is ideal for someone looking for a fun, full-time or part-time seasonal job in the restaurant industry who can lead a small team through a shift with success. The position involves serving ice cream and contributing to a positive team environment. The company mission is to Share Joy, One Scoop at a Time, and they aim to be a great place to work by offering a fun workplace, career advancement, and community involvement.

Requirements

Must be 16 or older
Must have work availability throughout winter season (approximately 9/30/2026)
Move, traverse or remain in a stationary position for up to 8 hours
Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
Regularly move up to 25 pounds for a distance of 50 feet or more
Occasionally ascend/descend ladder to clean or lift items stored above
Occasionally position self to clean, maintain equipment, and retrieve items below counter height

Nice To Haves

1+ years of customer service experience preferred
Some foodservice experience preferred

Responsibilities

Timely and efficiently open the store, either alone or with a team
Confidently and timely prepare food items; maintain an elevated awareness of stock levels
Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
Maintain responsible cash handling and perform closing cash out procedures accurately
Exemplify Sundae’s customer service standards; execute with pride and leadership
Participate in and contribute to all staff meetings and team cleaning tasks
Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards