PM Restaurant Supervisor
About The Position
Riverside Restaurant is seeking an experienced and motivated Evening Restaurant Supervisor to help lead daily restaurant operations and deliver exceptional guest experiences. This role is responsible for overseeing evening front-of-house operations, supporting and coaching team members, and ensuring all service and operational standards are consistently upheld. The ideal candidate is an organized and service-focused hospitality professional who thrives in a fast-paced environment and leads with professionalism, positivity, and attention to detail. This individual will play a key role in maintaining high-quality service, operational efficiency, restaurant cleanliness, and guest satisfaction while working alongside the team to create memorable dining experiences. This is a full-time position reporting directly to the Front of House Manager.
Requirements
- Exceptional judgment and problem-solving skills, with the ability to assess situations, prioritize needs, and make sound decisions independently.
- Strong communication, organization, and team-building skills.
- Ability to multitask and perform effectively in a fast-paced environment while maintaining excellent guest service.
- Knowledge of food safety, sanitation, and workplace safety standards.
- Flexible availability including evenings, weekends, and holidays as needed.
Nice To Haves
- Previous restaurant or hospitality leadership experience preferred.
Responsibilities
- Supervise and coordinate evening restaurant and dining room operations to ensure smooth and efficient service.
- Direct and motivate front-of-house staff, including servers, bartenders, and support team members.
- Monitor employee performance, provide coaching and feedback, and address performance issues as needed with FOH manger.
- Ensure adherence to company policies, service standards, health regulations, and workplace safety requirements.
- Manage staff deployment and shift assignments to maintain service efficiency and guest satisfaction.
- Proactively address guest concerns, provide timely resolutions and utilize service recovery strategies to enhance the guest experience.
- Conduct shift inspections to maintain cleanliness, sanitation, and operational standards.
- Monitor team productivity and service quality, implementing corrective actions to improve performance.
- Support management and maintain a positive, professional work.
- Complete End of Day paperwork with consistency and efficiency.
Benefits
- $25.00 - $28.00 /hour + eligible to participate in the restaurant tip pool
- Paid Time Off: includes Vacation, Sick and Holidays
- Great Medical, Dental and Vision Benefits
- Generous company contributions included in benefits package
- Option to enroll into company 401k program after 1 year
- Employer matching contribution on the first 4% of employee deferral election
- Company paid Term Life & AD&D Insurance
- Generous Employee Discounts, including: Access to Best Western Employee Rates and Friends and Family Rates
- Employee Meal discounts
- Employee gas discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
