PM Merchandising Lead 12:30pm-9pm

WalmartBradenton, FL
Onsite

About The Position

Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services. Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals and feedback, training associates, providing direction and guidance, ensuring compliance with company policies, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Receives and stocks supplies and merchandise, and organizes and maintains the sales floor. Maintains safety of the facility. Ensures maintenance of the sales floor and merchandise presentation. Monitors food and merchandise quality. Oversees the picking and staging of club pickup orders. Develops, communicates, and implements processes and practices to meet business needs. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity. Leads and participates in teams by using and sharing resources, information, and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback, and support, and modeling and helping others adapt to change or new challenges.

Requirements

  • Must be 18 years of age or older
  • 6 months retail experience
  • 6 months customer service experience

Nice To Haves

  • Leading a team
  • Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

  • Provides member service by acknowledging the member and identifying member needs
  • Provides guidance and support to members regarding self-service technology
  • Assists members with purchasing decisions
  • Locates merchandise
  • Resolves member issues and concerns
  • Promotes the company's products and services
  • Assists management with the supervision of associates in assigned area of responsibility
  • Assigns duties to associates
  • Communicates goals and feedback to associates
  • Trains associates on processes and procedures
  • Provides direction and guidance to associates on member service approaches and techniques
  • Ensures member complaints and issues are resolved according to company guidelines
  • Ensures compliance with company policies and procedures
  • Supports the Open Door Policy
  • Participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
  • Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility
  • Organizes and maintains the sales floor by utilizing equipment, merchandising, and completing paperwork, logs, and other required documentation according to company policies and procedures
  • Maintains safety of facility according to company policies and procedures
  • Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures
  • Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed
  • Oversees the picking and staging of club pickup orders throughout the day
  • Develops, communicates, and implements processes and practices to meet business needs
  • Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity
  • Leads and participates in teams

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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