PM Facilities Attendant

Woodbury Corporation•Lincoln, NE

13h•Onsite

About The Position

The PM Facilities Attendant helps maintain the cleanliness, appearance, safety, and security of the hotel’s public areas and back-of-house spaces while supporting guest satisfaction. Duties include daily cleaning, replenishing supplies and towels, handling guest glassware, maintaining housekeeping areas and carts, reporting maintenance and safety issues, and assisting room attendant or laundry operations as needed. The role may also perform special cleaning projects such as carpet, upholstery, tile, and grout cleaning. The attendant follows hotel and brand procedures for lost and found, room entry, keys, privacy, safety, and emergencies, and supports the hotel’s financial goals through loss prevention and cost control. The position requires dependable attendance, a professional appearance and demeanor, effective time management, and the ability to work with little supervision in a fast-paced environment. The attendant interacts with guests, associates, and vendors and is expected to contribute to a welcoming, clean, and safe hotel environment. Prior related experience is helpful but not required. The role requires being at least 21 years old and holding a valid driver’s license. Compensation is $15.00–$16.00 per hour.

Requirements

Prior experience related to the duties is helpful but not required.
Must be neat, professional, and well-groomed.
Good organization and time-management skills.
Dependable and reliable.
Able to work with little supervision and in a fast-paced environment.
Able to stand for extended periods.
Must be in good physical condition and able to push, pull, reach, stoop, handle, and grip frequently.
Able to lift up to 20 pounds, including lifting above the shoulder; job duties also state regular lifting or moving of up to 10 pounds and occasional lifting or moving of more than 50 pounds.
Able to relate well to hotel guests and coworkers and work as part of a team.
Able to learn quickly and understand and carry out oral and written instructions, requesting clarification when needed.
Must be at least 21 years old and have a valid driver’s license.
Must be able to walk regularly; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
Must be able to reach frequently and occasionally stand, climb or balance, stoop, kneel, crouch or crawl, and taste or smell.
Must have the vision abilities required for the role, including close and distance vision, reasonable color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Prior experience related to the listed duties.

Responsibilities

Complete required brand training and contribute to hotel guest-satisfaction goals.
Provide hotel guests with information and assistance about the local area and hotel amenities.
Clean public areas and back-of-house spaces daily and maintain adequate supplies.
Report maintenance issues in guestrooms and public areas promptly to maintenance or the appropriate manager.
Keep housekeeping closets, the housekeeping and laundry facility, the break room, and the houseman cart clean, organized, and clutter-free.
Follow hotel lost-and-found reporting and storage procedures.
Continually remove trash and debris from the property and keep it out of guests’ sight.
Clean and polish elevator stainless steel panels.
Monitor the pool and fitness facility, promptly remove used towels, and replenish clean, dry towels.
Wash, sanitize, and wrap guest-room glassware according to brand standards.
Maintain clean public and pool restrooms and replenish paper products.
Communicate inventory and supply needs to Housekeeping for ordering.
Assist with room attendant or laundry operations as hotel and staffing demands require.
Complete special projects as needed, including carpet, upholstery, tile, and grout cleaning.
Follow hotel Do Not Disturb procedures and maintain a well-stocked houseman cart.
Help meet hotel financial goals through loss prevention and cost control.
Recognize and report potential safety hazards and security problems, and take immediate action to report hazardous conditions.
Remain alert to suspicious activity and report it as needed to protect guests, associates, and hotel assets.
Follow Right to Know/MSDS instructions for supplies and chemicals, privacy standards, room-entry security procedures, associate safety standards, and key-control policies.
Stay informed and capable of performing necessary hotel procedures in an emergency.
Manage time effectively and follow attendance policies, including punctuality for shifts and meetings.
Maintain a professional appearance and demeanor and demonstrate respect, integrity, and sound judgment when interacting with guests, associates, and vendors.
Meet brand standards and respond promptly to guest needs with a commitment to satisfaction.
Maintain public-area and exterior cleanliness and work in an accident-free manner.