PM Facilities Attendant

Woodbury Corporation•Lincoln, NE

1d•$15 - $16

About The Position

The PM Facilities Attendant maintains the cleanliness, organization, and safety of hotel public areas, back-of-house spaces, and facilities while contributing to guest satisfaction and hotel goals. The role provides guests with information about the local area and hotel amenities, completes required brand training, and follows hotel and brand standards. Duties include cleaning public areas and restrooms, maintaining supplies, removing trash and debris, keeping elevators clean, and monitoring pool and fitness facilities. The attendant maintains housekeeping spaces and carts, follows lost-and-found and Do Not Disturb procedures, sanitizes guest room glassware, and reports maintenance, repair, supply, safety, and security concerns. The role may assist room attendant or laundry operations and complete special cleaning projects as needed. The attendant is expected to manage time effectively, follow attendance and safety policies, maintain a professional appearance, protect guest and associate privacy, and demonstrate respectful, reliable, guest-focused conduct. The job requires physical activity including frequent walking, reaching, pushing, pulling, stooping, and handling objects, as well as lifting.

Requirements

Prior experience related to the duties is helpful but not required.
Must be neat, professional, and well-groomed.
Must have good organization and time-management skills.
Must be dependable and reliable.
Must be able to work with little supervision and in a fast-paced environment.
Must be able to stand for extended periods.
Must be in good physical condition and able to frequently push, pull, reach, stoop, handle, and grip.
Must be able to lift up to 20 pounds; lifting above the shoulder is required.
Must relate well to hotel guests and coworkers and work well as part of a team.
Must be able to learn quickly and understand and carry out oral and written instructions, seeking clarification when needed.
Must be at least 21 years of age and have a valid driver's license.
Regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.
Frequently required to reach with hands and arms; occasionally required to stand, climb or balance, stoop, kneel, crouch or crawl, and taste or smell.
Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 50 pounds.
Requires close, distance, reasonable color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

Prior experience related to the listed duties.

Responsibilities

Complete required brand training and contribute to hotel guest-satisfaction goals.
Provide hotel guests with information and assistance regarding the local area and hotel amenities.
Clean public areas and back-of-house spaces daily and maintain adequate supplies.
Report maintenance issues in guestrooms and public areas promptly to maintenance or the appropriate manager.
Keep housekeeping closets, housekeeping and laundry facilities, break room, and houseman cart clean, organized, and clutter-free.
Follow hotel lost-and-found reporting and storage procedures and Do Not Disturb procedures.
Continually remove trash and debris from the property and keep it out of guests’ sight.
Clean and polish elevator stainless steel panels.
Monitor pool and fitness facilities, remove used towels promptly, and stock clean, dry towels.
Wash, sanitize, and wrap guest room glassware according to brand standards.
Keep public and pool restrooms clean and stocked with paper products.
Communicate inventory and supply needs to Housekeeping.
Assist with room attendant or laundry operations as hotel and staffing demands require.
Complete special cleaning projects as needed, including carpet, upholstery, tile, and grout cleaning.
Maintain a well-stocked and maintained houseman cart.
Help meet hotel financial goals through loss prevention and cost control.
Recognize and report or correct potential safety hazards and security problems.
Report hazardous conditions and suspicious activity, and take immediate action to report hazards.
Follow Right to Know/MSDS instructions for supplies and chemicals, associate safety standards, key-control procedures, and room-entry security procedures.
Protect guest and associate personal information and follow privacy standards.
Stay informed and capable of performing required hotel emergency procedures.
Manage time effectively, follow attendance policies, and be punctual for shifts and meetings.
Maintain a professional appearance and demeanor and comply with brand standards.
Demonstrate respect, integrity, sound judgment, and a commitment to guest service.
Maintain public-area and exterior cleanliness and provide a safe, welcoming, well-maintained property.