PM Coordinator

Doggett Toyota Lift•Austin, TX

20h•Onsite

About The Position

The PM Coordinator should coordinate all functions related to preventative/planned maintenance and product improvements, while maintaining customer satisfaction.

Requirements

High school graduate or equivalent or Associate’s degree from a technical college preferred
Will consider equivalent work experience in lieu of educational requirements (minimum of 3 years’ experience)
Technical knowledge and experience preferred
Professional communication skills and basic computer skills required
Must have a solid background in proper diagnostic procedures
Must be self-motivated and a self-starter
Must be able to accomplish all requirements with minimal supervision
Dedication to providing exceptional customer service
Valid Texas driver’s license and clean driving record
Must own proper tools to perform required repairs

Nice To Haves

Travel regularly with overnight stays

Responsibilities

Dispatch and schedule technicians daily
Review machines daily coming due for service and call customer to schedule maintenance when necessary
Order parts daily for all scheduled jobs for technicians
Open and close work orders daily derived from technicians, as well as back filling for others where needed
Check for open product improvements when opening work order
Manage and update job codes for PM services
Keep current on new systems, technology, and advancements in the industry
Review and approve PM agreements and quotes to be sent to customers
Review oil sample paperwork, track, and ship oil samples
Send monthly invoice for PM agreement
Update pricing quarterly or sooner if a significant change is made to a model’s maintenance recommendations
Assist the rental group with completing maintenance repairs on machines that have been returned from rent
Continual learning through training courses per the provided learning plan completed by service manager
Continual training with oil analysis and staying up-to-date on current oil capacities
Keep current on DOT regulations and requirements for service trucks as well as environmental compliance
Check technician reports for accuracy and completion
Correctly bill within appropriate billing software