Plumbing Technician

Groundworks•Virginia Beach, VA

1d•Onsite

About The Position

A1 Sewer & Drain, A Groundworks Company, is seeking a Plumbing Technician to join their team. This role is responsible for maintaining plumbing and piping systems, identifying repair and replacement needs, and providing excellent customer service. The technician will lead installations, maintenance, and repairs of plumbing systems and fixtures, including toilet, faucet, and water heater replacements, soldering, and common plumbing repairs. Responsibilities also include inspecting and testing plumbing systems for safety, functionality, water quality, and code compliance in residential settings. The Plumbing Technician will address customer queries, troubleshoot problems, and prepare cost estimates. The company emphasizes growth, training, and career advancement within the plumbing industry.

Requirements

Minimum 2 years of experience in Residential Plumbing
High School Diploma or GED
Valid Driver’s license and insurable driving record required
Knowledge of basic hand and plumbing tools
Experience with home and commercial software and technology (example: ServiceTitan)
Operations of plumbing & piping systems and related equipment
Comprehends technical information and blueprints
Attention to detail.
Has the ability to work independently.
Must be a team player, committed to working in a quality environment.
Strong sense of urgency and problem-solving skills.

Nice To Haves

Master Plumber
Journeyman Plumber
Backflow Tester
Leak Detection

Responsibilities

Perform residential and commercial plumbing service calls, including diagnostics, repairs, and installations.
Evaluate customer plumbing situation, develop multi-option proposals/estimates, and present to customers using the A-1/Groundworks Sales Methodology.
Works with customers for a thorough understanding of estimates.
Understands service criteria and is accountable for exceeding revenue goals.
Conduct camera inspections and respond to emergency plumbing situations.
Diagnoses and repairs plumbing & piping systems and components in residential and commercial buildings.
Ability to perform projects and service.
Proficient in piping domestic, sewer, gas, and hydronic systems with experience in copper (soldering, pro press, and brazing), PVC, cast iron, gas piping (black iron, Gastite CSST), and PEX.
Experience in boiler, chiller, and water heater replacement.
Maintains tools, supplies and/or equipment for the purpose of ensuring the availability of items and equipment are in safe operating condition.
Knowledge of plumbing code.
Prepares documentation for written support and conveys information appropriately.
Responds to emergency situations to resolve plumbing & piping issues.
Enforces a safety-focused culture.
Great craftsmanship required.
On Call and weekend shifts: We have a rotating schedule. Each shift is a 5-day work week with 1-2 on calls per month.
Regularly and reliably reports to work on time each working day.
All other duties assigned.

Benefits

Best-in-class certification program creates path to real career growth
Industry-leading tools to get the job done right the first time
Free pair of Red Wing Boots provided every year
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
Employee Ownership Program
Tuition Reimbursement Program
Work-life balance - 2 weeks PTO and 6 paid holidays
Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave