Plumbing Service Technician

HELP•Cincinnati, OH

17h•Onsite

About The Position

Come join a winning team! HELP in Cincinnati is looking for a motivated Plumbing Service Technician who is passionate about plumbing and helping people out in a time of need. At HELP, we reward hard work, support your growth, and make sure your efforts are recognized. If you like variety in your day, tackling challenges head-on, and getting the job done right, this is the place for you. Come join a team where your hands-on plumbing skills and expertise make a real impact!

Requirements

Hands-on experience with residential or commercial plumbing
Strong communication and people skills
Motivated to meet goals and grow with the company
Organized, reliable, and able to work independently
Valid plumbing license (if required in your state)
Driver’s license with a clean driving record

Nice To Haves

Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

Responsibilities

Diagnose and repair: Evaluate plumbing issues for residential customers
Handle routine maintenance: Small repairs, and/or emergency plumbing services
Ensure safety compliance: Perform all plumbing work in accordance with safety regulations and building codes
Assess service needs: Identify additional plumbing problems and recommend appropriate solutions to customers
Present solutions clearly: Explain products, services, benefits, and pricing to customers
Drive sales goals: Meet or exceed targets by upselling services and generating additional business
Deliver exceptional service: Provide outstanding customer service on every call
Document service activity: Maintain accurate service reports and records of customer interactions