Plumbing Service Technician
About The Position
Hiller is a home service company with 17 locations across 4 states, proudly offering a 100% satisfaction guarantee for high-quality residential home services. With over 34 years in business, Hiller's family includes more than 850 team members and a fleet of over 600 vehicles. The company is committed to investing in its employees to help them reach their full potential through the development of trade knowledge and soft skills, enabling them to succeed in their career and family goals. Hiller fosters a 'CARE' culture with established career paths, advancement opportunities, and year-round work with no layoffs, aiming to be America's Best home service company.
Requirements
- A High School diploma or general education degree (GED) required.
- A valid driver's license.
- Approved to drive by Company's insurance carrier.
- Ability to undergo pre-employment drug screens and background checks.
Nice To Haves
- Experience in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
Responsibilities
- Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
- Adjust, repair, replace sewage and sump pumps.
- Communicate the benefits of Club Memberships.
- Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
- Consistently provide accurate True Transparency pricing.
- Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
- Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
- Perform all plumbing service and replacements to applicable codes.
- Repair of drain, sewer, and water lines.
- When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
- Perform other duties as assigned.
Benefits
- 401k Plan w/ Company Match
- Employee Referral Program
- Regular Performance Reviews
- Paid Training in our state-of-the-art facility
- Medical, Dental & Vision insurance
- Long and Short-term disability
- Company paid $50,000 life insurance
- Company paid vacation
- Paid holidays
- Medical Flex Spending accounts – Family care
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
101-250 employees
